2016 EBSCO Research Best Pick


5th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life.

Tim Cropp | President

Areas Served:

Montgomery, Howard, Anne Arundel, Prince George's

  • Services Offered
    CroppMetcalfe offers the repair, service, and installation of faucets, water heaters, garbage disposals, main water lines, drains, sinks, toilets, and sump pumps. The company also specializes in video sewer inspection.
  • Organizations
    CroppMetcalfe is a member of the Plumbing and Mechanical Professionals of Virginia (PMPV) and the Plumbing-Heating-Cooling Contractors Association (PHCC).
  • Company History
    CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-owned company ever since. The company has two locations in the Washington, DC, area.
  • Employee Information
    According to the company, all technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.
  • Licenses
    #63970, WSSC 73642

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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I had service from CroppMetcalfe quite a while ago, and it was great.
CroppMetcalfe is competent, and they show up on time. I have a contract agreement with them. I've been with the company for 17 years, and I would absolutely recommend them. Their plumbing work is great. I'd rate them as an A.
CroppMetcalfe installed some grab bars in my bathroom and a new toilet. They did a good job. They earned an A grade.
They've done plumbing and HVAC work. What I like the most about them is that they're responsive, which is extremely nice. I would give them an A.
CroppMetcalfe does HVAC work for us as well as plumbing. They're very polite, easy to schedule, and responsive.
They do good work. We've had them do a variety of things—HVAC work, plumbing, and extermination. They get an A.
They did our maintenance service for our heating and cooling and the plumbing. They were pretty much on time, and they were courteous as far as covering their feet when they came in the house and when they were working with me. They knew what they were doing, and they were quick. I had them do the maintenance for my furnace in my townhouse. I was happy with their service, so when I moved, I used them again. They're an A.
CroppMetcalfe did the annual maintenance checkup, and they were efficient. They bought the company that I was with originally. They should get an A.
CroppMetcalfe recently did a plumbing maintenance visit. They came when they were supposed to, they did the job that they were supposed to do, and the gentlemen were clear on what needed to be done. I'd give them an A+.
I am really satisfied with the work CroppMetcalfe has done for me. I have been using them for quite some time. They service my furnace and my plumbing. I would give them an A+, and I would recommend that other people use them.

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