2016 EBSCO Research Best Pick

Metro-Flow Plumbing

6th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"Our philosophy at Metro-Flow Plumbing is to provide our clients with highly qualified plumbers who perform superior-quality work at competitive prices. Since our founding in 1989, we've been building strong relationships through 100 percent customer satisfaction."

Rick Romero | President

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    Metro-Flow Plumbing offers residential and commercial plumbing services, including repair and replacement of faucets, toilets, water heaters, water lines, and gas lines. Metro-Flow also cleans, repairs, and replaces sewer and drain lines, and the company installs and repairs water filtration, conditioning, and softener systems.
  • Specializations
    The company specializes in locating and repairing slab leaks as well as trenchless sewer and water pipe repair.
  • Warranty
    Metro-Flow offers a five-year parts-and-labor warranty and a five-year no-stoppage guarantee.
  • Organizations
    The company is a member of the Plumbing-Heating-Cooling Contractors Association.
  • Employee Information
    Metro-Flow's employees wear uniforms and drive marked vehicles. They must also pass criminal background checks and complete drug testing.
  • Licenses

Select Quotes from Customer Interviews

A selection of 502 homeowner reviews:


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They gave me a quote, and they stuck to it—that was probably the most important thing. They were extremely professional, too. They replaced a water heater. When I called, they were courteous and gave me straight answers. I would give them an A.
They gave me professional service. They've been working on a lot of stuff for me. I believe they repaired my hot water heating system. I moved to the area, and they were referred to me by my brother. Metro-Flow Plumbing is A+.
They're easy to work with and easy to understand, and I'd do it again. They replaced toilets in my whole house. I would give them an A+.
Metro-Flow Plumbing got over here fast when our hot water heater was leaking. I would give them an A+.
I like that they respond quickly, know what they're doing, and stand behind the quality of their work. Their people are very nice, too. I've had lots and lots of plumbing work done over the last five to seven years in my house. I think my landscaper recommended them to me. I would give them an A.
They seemed to be pretty punctual and knowledgeable about what we needed to have happen. I believe it was the water heater. I've used them in the past. I would say they're an A.
They came right away, and they were neat and clean. They did all the work, and they cleaned up behind themselves. They explained to me what they did and everything. I don't think I could have had anyone better. They followed up to find out if I was satisfied and if everything was going OK. I have a pipe that burst in the wall, and they had to come out. I needed immediate assistance, and they came out right away and were able to fix it. I would give them an A.
They were courteous and explained everything well, and that was that. They've been here a couple of times. They did some work on our toilets, fixing the flange, and then they installed faucets in my bathroom. Metro-Flow Plumbing is an A.
They were very timely when we met the first day and very timely when we met the second day. They were doing a gas test. I manage properties, and we needed to turn the gas on to get the heater running. The city requires a test if you want to turn the gas on. I would give them an A.
I just think they were really professional, and they explained things really well. We just had some basic plumbing stuff with the dishwasher and stuff that I needed to have them come out and fix. I got a couple of different bids for some work we had done a couple of years ago, and I just liked the way Metro-Flow Plumbing handled the situation better, so I've stuck with them ever since. I'll give them an A.

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