2016 EBSCO Research Best Pick

Baker Brothers Plumbing & Air

5th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"We've been in business since 1945. You don't stay in business that long unless you're treating your customers right. We pride ourselves on being clean and professional. We know that we're guests in your home, and we want to be invited back. Customer satisfaction is our top priority."

Jimmie Dale | President

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    Baker Brothers Plumbing & Air offers residential and commercial plumbing repair and service, water heater replacement, sewer and drain cleaning, and slab leak location and repair. The company also offers heating and air conditioning services.
  • Awards & Certifications
    Baker Brothers Plumbing & Air has earned the Technician Seal of Safety.
  • Company History
    The company was founded in 1945 by Robert Tiner. Jim Dale, Robert's son-in-law, bought the company in 1988. Jim's son, Jimmie, began working for his father in 1993 and bought the company in 2008.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and must pass background checks and drug tests before being hired.
  • Additional Information
    Baker Brothers Plumbing & Air offers flat-rate pricing.
  • Licenses

Select Quotes from Customer Interviews

A selection of 618 homeowner reviews:


Page 1 of 27

I got Baker Brothers out of the Best Pick Reports when my hot water heater decided to go. I was very pleased with them. They were very nice and got here quickly. They're A+.
I liked them because they were professional and very thorough, and they explained everything well. We have a good service plan. They did a couple of things. They tightened up a loose faucet, and we had them check our overall plumbing because we have a new house. They do air conditioning, too, so they added some safety features to our air conditioning unit. We started out with plumbing, but we were happy to find out they did some other things. I'd say they earned an A+.
They quickly diagnosed the problem and fixed it. I had a leaking air conditioner pipe, and I had been trying for a couple of months to figure out how to solve it. Baker Brothers came out, immediately identified what they thought the problem would be, verified it, and corrected it in the space of about an hour and a half. I had used them previously, so that's why I chose them. I would say they're an A.
They were great. I'll give them an A.
They are very good. Baker Brothers deserves an A.
They were very nice and polite. They fixed my shower. The shower handle was broken, and the water wouldn't turn on and off, so they fixed that. I would rate them as an A.
I liked that they came when they said they were going to come and that the estimate they gave me for the work was spot-on. They replaced a toilet for me. I had a friend that had used them, so that's why I chose them. Baker Brothers gets an A.
I would grade them as an A.
I use them for my restaurant and for my house. It was fine. I like that I can call them and have them come out when I need them. Most recently, I think they fixed something in my bathroom. I would give them an A.
I remember it was a positive experience. He explained a few options. I would rate them as an A.

Page 1 of 27