2016 EBSCO Research Best Pick

Cranney Home Services

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"It's a simple philosophy—exceed the customer's expectations at a fair price. We are a full-service heating, cooling, electrical, and plumbing company. Our trained and certified team of professionals is committed to keeping your home safe, comfortable, and efficient and making your lives easier as homeowners."

Brian Cranney | President & Founder

Areas Served:

North Shore

  • Services Offered
    Cranney Home Services is a full-service residential and commercial plumbing contractor that installs, services, and repairs plumbing fixtures, water heaters, sump pumps, and more. The company also offers leak detection and repair, pipe and valve repair, and 24/7 emergency service.
  • Warranty
    Cranney Home Services offers three-year parts-and-labor warranties on all work performed.
  • Awards & Certifications
    The company was a Greater Beverly Chamber of Commerce 2016 Corporate Citizen of the Year nominee.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Additional Information
    The family-owned-and-operated company states that it donates $1,000 a month to local, nonprofit organizations nominated by its customers.
  • Licenses

Select Quotes from Customer Interviews

A selection of 142 homeowner reviews:


Page 1 of 4

I just liked the service that we got, and their help is very good. I did have overhead fans put in one time. Most recently, they put in a disposal. I chose them because I've had them before. I'd give them an A.
I think they're great. I think they have really good customer service, and they always seem to do good work. They fixed the toilet for me a couple of times, and they replaced my hot water heater. I chose them because they were donors to the MSPCA. That's how I found out about them. I used them once because of that, and then I just liked them, so I continued to use them. I'd give them an A.
I think they did plumbing. They came out to check on a leak and tell me what it was, and it wasn't a pipe. It was a nice deal. They were able to come out, and they were actually very good. I would give them an A.
They were the only one that could come at the time. It was an emergency service. It was a plumbing issue, and it was a weekend where nobody else was available. I would give them an A.
He was very gentlemanly, the young man who came, and he did a good job. He installed a garbage disposal. I knew of the company because I had used it before. I would give them an A.
I had an emergency once. They came and checked it out, and they did a good job. They didn't fix anything; they just checked the issue and said it wasn't the water pipe. I would say they're an A—I don't have any complaints. So they checked it out and let me know nothing else wrong.
It was fine. It was a simple thing. It was plumbing. I would grade them an A.
They unplugged a stuck drain a year ago. They were very good, and when they came back three weeks later, they came with the same guy. It was a complicated drain. The fellow that came knew what he was doing, and he was proficient. I would grade them an A.
I had a running toilet in my condo that I rented out, so I tried to fix it myself real quick, but couldn't get it fixed. It would stop running for a little bit and then it would run, so I called them up, and they came out. I gave them all the information that they needed about the part that was faulty, and they brought the right part over. I had given them some incorrect information, but they were able to make the part that they brought work, and they had common sense and didn't have any issues. They were able to make it work with that, and it didn't take too long. They didn't leave a mess or anything like that, and they were good. I would give them an A.
I thought they were prompt and came when we needed them to come, and they did a good job with what we needed them to do. They did a good job. They did a main drain cleaning, and they also put a camera through the main drain to check the pipes. I would say they get an A.

Page 1 of 4