certified company
Based on 86 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
1st year as a Best Pick Call
"We're committed to offering honest answers to all of your plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable emergency service to keep your home healthy and safe."

Brian Kearney | Operations Manager
Company Information
Services Offered
MillTown provides residential and commercial customers with repair, maintenance, and installation of hot water heaters, indirect water heaters, tankless water heaters, bathroom fixtures, sinks, drains, and connections for gas appliances.
Services Not Offered
The company does not repair washing machines, dryers, dishwashers, well pumps, or water softeners.
MillTown offers a one-year parts-and-labor warranty on all installations and replacements.
Company History
Founded in 1979, the local company has been family owned and operated for two generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
MetroWest, North Shore, MetroWest South
A selection of 86 homeowner reviews:
“I had an excellent experience with MillTown. I've used them multiple times for leaks and all kinds of plumbing. They deserve an A+++. Everything was excellent.”
“They've done quite a bit of work for us. I use them for any plumbing needs. I like that they are quick to respond. They have great communication, and they're very knowledgeable about what they do. I'd give them an A+.”
“I've used them on several projects. I like their thoroughness, professionalism, and quality. I would grade my overall experience as an A+, and I'd highly recommend them.”
“They installed a boiler for me. They were nice and professional, and they knew what they were doing. I'd give them an A+.”
“MillTown is the best plumbing company in Massachusetts.”
“They had to hook up a chiller for one of our machines. They also had to disconnect it because the manufacturer sent us the wrong one. They had to do two jobs and they both were excellent. Overall, I'd give them A+.”
“They replaced a water heater. I'd give them an A for my overall experience. They are very good, excellent.”
“I use them on a regular basis. I've used them five times this week alone for service calls. Service was fine. I'll give them an A+. I like that their technicians are knowledgeable. Their office staff is also knowledgeable and they take care of any issues in a timely manner. They generally stick to a timeframe if they give one.”
“They did something to my hot water heater and some other plumbing repair. I would grade my overall experience an A+. I would recommend them. I liked that there was not a long wait for the service. If there was a problem, there was a couple of days before they could get over there. From talking to the technician, they were very knowledgeable about what to do.”
“They recently did some plumbing work for me and I would grade my experience as A+ with them. They were quick to fix the problem and they left the area clean.”