certified company
Based on 321 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
2nd year as a Best Pick Call
"For years, the plumbers and certified HVAC technicians at Papalia Plumbing & Heating have dedicated themselves to providing the highest level of plumbing, heating, and air conditioning services available. We are committed to customer satisfaction, and no job is out of our scope—from drain cleaning to HVAC installation and repair."

Jim Papalia | Founder
Company Information
Services Offered
Papalia Plumbing & Heating, Inc., provides a wide variety of plumbing services, including leak, faucet, toilet, bathtub, and shower repairs. The company also offers annual plumbing checks, code compliance, gas line testing and repairs, gas grill connections, toilet replacements, and installation and service for boilers and water heaters. In addition, Papalia Plumbing & Heating provides HVAC, drain cleaning, and 24-hour emergency services. The company offers annual maintenance plans for heating, cooling, and plumbing services.
Company History
The family-owned-and-operated business has served the Boston area since its founding in 1990.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. Additionally, employees wear shoe covers to protect customers' floors.
Areas Served
MetroWest, MetroWest South
A selection of 321 homeowner reviews:
“I was so impressed with all aspects of my experience with this company. They actually answer the phone. They gave a small window arrival time. They showed up when they said. My plumber was very knowledgeable and experienced. I even learned a few things. They made repairing my problem a painless experience. I give Papalia Plumbing & Heating my highest rating and would recommend them to everyone—A+.”
“I was extremely impressed with all of the service I received from Papalia. My specialist was not only knowledgeable, capable, and efficient, but also extremely personable.”
“We called for an emergency, and they were very responsive and professional. We would be happy to recommend them—A+.”
“They were quick, efficient, and extremely personable. I recommend them for any plumbing work you need to have done.”
“Great service; we recommend them to everyone we know.”
“The work done was great. It was for replacement of a leaking water heater on a Sunday in the winter. They came right away and replaced the unit. The person doing the work was friendly and professional. Very happy with the service. The only negative thing I could say is that we never received a receipt for the heater and installation. The person who installed it said it would be emailed to us. It wasn't so I called a few weeks later. They said they'd send one right out but never did. I would still like to get a receipt.”
“Plumbing emergency, they saved me!! I was selling my home and closing the next day. A pipe burst while I had movers over; it was extremely chaotic and stressful, but they came to my rescue and did not charge an arm and a leg to do so.”
“They replaced the hot water tank which was under warranty and then replaced a valve with an upgrade. Good work.”
“We have had work done by Papalia Plumbing before and we have always been happy with their work.”
“Great work.”