2016 EBSCO Research Best Pick

Casteel Heating, Cooling, Plumbing & Electrical

2nd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

As a four-time Top 25 Small Business of the Year winner, Casteel understands how to take amazing care of its customers. We were awarded The Best Company to Work For by The News, an HVAC industry publication, and we were also awarded Trane's Titanium Club status in 2010.

John Hillis | Owner & President

Areas Served:

North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta

  • Services Offered
    Casteel Heating, Cooling, Plumbing & Electrical offers complete solutions for all residential plumbing issues, including drain cleaning and repair, water heater repair and replacement, sewer and burst pipe repair, plumbing fixtures, toilet stoppage repair, plumbing for remodels, repiping, sump pump repair and installation, and whole-house plumbing inspections.
  • Warranty
    Casteel honors all manufacturers' warranties and offers labor warranties, extended warranties, and various warranties of up to ten years.
  • Company History
    The company is family owned and operated and has been serving metro Atlanta since 1987. John Hillis is the current owner and president of Casteel.
  • Employee Information
    According to John, all of Casteel's employees are industry trained, rigorously background checked, and regularly drug tested.
  • Additional Information
    Casteel provides flat-rate, up-front pricing and many financing options.
  • Licenses

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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Casteel was very professional. They were fixing a water pipe. They did excellent work, and we had no issues. They get an A grade from me.
The plumber from Casteel was very good. He was very professional and helpful. We had a clogged drain, and he cleared that. It was just very professional, neat, and clean work. I couldn't ask for a better person to come in and do it. He was very nice. He told us how much it would be, and he said, 'Well, we'll do so and so, and let me try this.' I would give him an A+. He was knowledgeable. He got it unclogged, and that's what we needed.
Casteel was on time, and they explained what they were doing. They were very courteous. I liked those things. For me, they did a plumbing repair. I had used them in the past for another job, so that's why I chose them again. I'd give them an A+.
Casteel did plumbing for us, and we thought they did a good job. We liked the customer service when they came out, too. They're an A.
I liked the nice representative. The work was done, so everything was good.
We used Casteel, and we found them in the Best Pick Reports. In fact, we just received the newest version of the Best Pick Reports a couple of days ago. They did a great job. We used that book as a reference because we're new to the area. I would give Casteel very solid ratings—they get an A.
I use Casteel, and they've been very good. I'd give them an A.
They were able to unclog my drain. Dan, the service rep, was very polite, very informative, and very knowledgeable. I'd give Casteel an A+.
The service and the technician made working with Casteel a positive experience. The plumber replaced some components on the inside of the toilet, and he was courteous and efficient. I chose them because I've used them for air conditioning before. I would give them an A+.
Casteel was the best service I ever had. My garage disposal was not working, so they took care of my problem and gave me some tips on what I can do to prevent it. The workers were courteous and efficient.

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