2016 EBSCO Research Best Pick

Pest Management Services Incorporated

3rd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"Pest Management Services Incorporated is determined to provide you with the best customer satisfaction possible. We use the latest pest control technology available in order to ensure that you receive the safest and most effective means of pest control in each application."

Patty Pierleonardi | Co-owner

Areas Served:

Prince William, Fairfax County, Loudoun County, Arlington County

  • Services Offered
    Pest Management Services Incorporated (PMSI) offers customized solutions for common pests, such as bed bugs and stink bugs, wood-destroying insects, and wildlife for residential and commercial companies, including FedEx Field. The company also offers fungus and moisture control, mold extermination, the Pest Defier gutter protection system, a "green" pest control program, and monthly mosquito sprays.
  • Awards & Certifications
    PMSI is a National Pest Management Association QualityPro company.
  • Organizations
    PMSI is a member of the Loudoun County and Prince William Chambers of Commerce and the Virginia Pest Management Association.
  • Company History
    The third-generation, family-owned-and-operated company was founded in 1986.
  • Employee Information
    Employees of the company wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Licenses

Select Quotes from Customer Interviews

A selection of 228 homeowner reviews:


Page 1 of 11

They're great. I had them for about a year, and I was satisfied with them. I'm on a quarterly service with them and use them as needed. They were spraying outside for ants and some other bugs that come around, but mainly it's for ants and ticks. There were no problems. The interaction with the workers is excellent. I call, somebody answers the phone, they take my request, and they dispatch someone. Sometimes you have to wait a little while—maybe a week—for service, but it depends. If it's an emergency, they'll come right out.
I like the people that work for them. They take care of my needs and wants. They do both pest and termite control. I'd rate them as excellent.
I've been using PMSI for pest control, and they've done a good job. I've had a positive experience. I'd give them an A.
They arrive on time and do the job, and they're responsive if we have a complaint. If we have a problem later in the month or during the time that they haven't been servicing, they'll come out and take care of the problem for us. The workers conduct themselves in a professional manner. They get an A grade from me.
We've used Pest Management Services for a long time, and we've been very happy with them. They're all very timely, and they make sure that everything gets taken care of. They do pest management. Basically, they were spraying regularly for ants, roaches, and other bugs—it's a subscription service. Not seeing the bugs is a good thing. As long as we're not seeing them, it's good, and we've been pleased with what they've done. If there has been a problem, they've come back. The customer service was good as well. I was referred to them by my sister. They're an A-grade company.
The exterminator was very professional, very experienced, and very courteous. The customer service was positive as well. I think we found them through a recommendation from somebody years ago. We've been satisfied with that recommendation. I would give them an A.
The same technician comes each time, so he knows the house and the problem that I have. He's able to provide me with targeted, specific service. He sprays to keep the ants, spiders, and everything out of the house. I am satisfied with their customer service. I've been with Pest Management Services for years. I was referred to them when I first moved here. I would grade them as an A.
They're always responsive when I call them, they come on time, and we've had no problems since then. They come regularly to spray outside and to also do some work inside. A few years ago, they also did mosquito spray in the yard. It's a subscription service. The customer service is very good. PMSI gets an A from me.
They're fine with me. They've been doing it for about three years, and everything's fine. The customer service is fine, and I am satisfied with them. I use them as a subscription service. I'd say they're an A.
They were effective. They did outside spraying. The workers conducted themselves in a professional manner. I chose them because of a recommendation from a friend. They're an A-grade company.

Page 1 of 11