6th year as a Best Pick
Verified General Liability
Verified Workers' Comp
"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."
CroppMetcalfe offers residential and commercial termite and pest control treatment and prevention services, including bedbug and stink bug services, wildlife removal, and rodent exclusion.
CroppMetcalfe is a member of the National Pest Management Association (NPMA).
CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-owned company ever since. The company has two locations in the Washington, DC, area.
According to the company, all technicians are rigorously trained and have an average of 15 years of field experience. CroppMetcalfe employees wear uniforms and drive fully stocked vehicles.
Select Quotes from Customer Interviews
A selection of 700+ homeowner reviews:
We continue to be pleased with their services as longtime customers. They represent excellence and display top-notch professionalism. They always give us the best service. They give their honest opinion and go beyond to ensure quality customer service—A+.
This is a truly quality service. The technicians are professionals—knowledgeable and careful about being respectful of the house and property.
Regular bimonthly service and seasonal mosquito service is effective. The techs are friendly and knowledgeable. Highly recommend these pest services—A+.
Excellent service; always on time. I have had the same service person every single time. He keeps me updated about the seasonal needs for the yard. Extremely satisfied with the service.
I like them. They sent out the same tech to come inspect. Also, they call us once a quarter to set up their inspection, so that's nice. I don't have to worry about remembering. I would give them an A rating.
They are on time, and last year, they did OK. I have a yearly contract. We have been using them for 14 or 15 years. I would grade them as an A—no complaints.
CroppMetcalfe does our pest control, and we really like them—they're really good. They do the inside and the outside. We have a lot of mice in this area because of the woods, and our neighbors complain about the mice and stuff. We don't have that problem, so I'm sure it's working. I would give them an A+.
I've had a positive experience. They showed up in a timely manner—that was the best part about them. They were always polite, too, so I liked them—A+.
I always have a good experience with CroppMetcalfe. I have used them for pest control, plumbing, heating, and air conditioning. They're very courteous, professional, and reliable, and they seem knowledgeable. They have a good reputation, they do quality work, and they're honest. We trust them. I would grade them as an A.
They've always been on time, very professional, and very clean. I've never had any problems with the service they provided. It's usually pest control, and I never have any pests. I've stayed with them because their service is positive. I'd rate them as an A.