2016 EBSCO Research Best Pick

American Pest

4th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

Customer experience is our first priority at American Pest. We are committed to providing our clients with caring, knowledgeable professionals armed with the experience necessary to deliver superior service each and every time—a tradition of excellence that our customers have come to know and trust for 90 years and counting.

Matt Nixon | CEO

Areas Served:

Montgomery, Howard, Anne Arundel, Prince George's

  • Services Offered
    American Pest offers eco-friendly pest control services to address household pests, such as ants, beetles, cockroaches, crickets, mice, silverfish, spiders, and stinging insects. The company provides termite elimination, mosquito control, tick mitigation services, and consultations.
  • Specializations
    American Pest specializes in bedbug thermal remediation, canine bedbug detection, insect identification, and LEED solutions.
  • Awards & Certifications
    The company has employees with PhDs in Entomology, four Board Certified Entomologists, and eleven Associate Certified Entomologists on staff. American Pest is a National Pest Management Association QualityPro and GreenPro company as well as an Authorized Operator of the Sentricon Termite Colony Elimination System.
  • Company History
    The company has been family owned and operated since its founding in 1925.
  • Licenses

Select Quotes from Customer Interviews

A selection of 363 homeowner reviews:


Page 1 of 22

American Pest has been great, and our guy has been great. When I first called them, it seemed like they had a reasonable set of products to choose from. I liked the range of their treatments, and their guy was super friendly and knowledgeable. When we had an additional issue, it seemed like it was pretty easy to add on an additional treatment, and they got somebody out pretty quickly. We live in the city, so we need to have somebody come and spray every three months. We hadn't been doing that for a while, and they just seemed to be pretty great. When we were doing some remodeling in our basement, we discovered that we had a termite infestation that came and went. They came out and had a special termite guy that installed something out in the ground and in the wall. He came back a few days later and verified that the termites weren't there anymore, but whatever American Pest installed continues to protect against them. I would rate them an A.
Whenever they come over, they seem like they're really helpful and like they're in a good mood—when you're working with someone that's coming to help you out, that's kind of a nice thing. They're very good at explaining to me what they're doing and where they're going to put the different traps. They're very helpful with what they're doing, and they make sure I understand. We had mice, so we had them come out to get rid of those, and we just kept them ever since. They do treatments every two months or so. I would give them an A.
I've had a pretty good experience with them all around. The one time that they didn't knock on the door to make sure anybody was home, I called them and said, 'Hey, we were home, and we had a question.' They sent the guy right back out, and their customer service has been pretty awesome. We have a lot of ants in our area, so they've been managing the anthills outside our house. They initially came out because yellow jackets infested one of our downstairs rooms—they came and took care of those. They've done a little bit of inside work and a little bit of outside work. I chose American Pest because I like using local companies whenever I can; it kind of keeps the business within the community.
American Pest is terrific. They've always been great. They have really good follow-through, and they're really helpful. They've done a variety of pest control services at two houses. I've been using them for about five years.
They're pretty responsive, and they have a good schedule. They don't inundate me with phone calls—they just call me, let me know they're on their way, and do what they have to do. They've done spraying around the exterior of my house. I would give them an A+.
They did a good job for me. They know what they're doing, they show up when they say they're going to show up, and they do what they're supposed to do. They've been helpful. They've taken care of ants and other bugs that we've had. American Pest is A+.
I've used them for years at my building. They're a dependable company. They come out and get the job done. They primarily do maintenance for household bugs, but they also do termite checking periodically. They do outdoor mosquito work in the yard as well. I do personal assistant work, and my client was looking for pest control for her home, so I went to American Pest because I was familiar with them—they also do pest control for the building that I currently live in. I'd give them an A+.
They're always easy to deal with. They checked our traps and gave us some more, and they've taken care of our pest problem. I've been with them for a year. They deserve an A+.
I'm very pleased with American Pest—no more bugs, no more mice. I'd say they're an A+.
They arrived on time, they did what they needed to do, and they left in a good time. There were no problems. They came out for my ant problem. I had black ants, so he took care of that, and he changed the mousetraps outside and inside. I didn't have any problems. Everything was great, so I would give them an A+.

Page 1 of 22