2016 EBSCO Research Best Pick

The Cleaning Authority

2nd year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"We strive to have the best customer service and quality in the area with well-trained employees who have complete background checks. Our Detail-Clean Rotation System keeps your home looking clean while our pricing remains competitive. Thorough, detailed cleaning is part of our quality service and the kind of clean you deserve."

Janel Keyser | Owner

Areas Served:

Loudoun County

  • Services Offered
    The Cleaning Authority specializes in green cleaning and provides move-in and move-out cleaning as well as weekly, biweekly, monthly, or one-time cleaning. The company offers its own Detail-Clean Rotation System.
  • Services Not Offered
    The Cleaning Authority does not perform carpet, window, upholstery, or drapery cleaning.
  • Organizations
    The company is a member of the Loudoun County Chamber of Commerce.
  • Company History
    The Cleaning Authority is a local company that has been serving residential and commercial customers since 2002.
  • Employee Information
    All of the company's employees wear uniforms and undergo drug tests and background checks.
  • Product Information
    The company uses environmentally friendly cleaning products.

Select Quotes from Customer Interviews

A selection of 332 homeowner reviews:


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We don't have a contract with them, so if we didn't like them, we could get rid of them, but we like them fine. They're consistent and reliable, and we haven't had any issues with honesty or lack of supervision, since the supervisor comes by and checks in when they're here sometimes. We've had not-good cleaning services before, so we know what that can be like, and these guys are fine. They clean our home monthly. They've been with us for quite a while. We've been customers for a couple of years now. I think somebody in my wife's office might have told her about them. We'd give them an A.
I use them. They are thorough. They always follow up. I always get reminders prior to the appointment. If there are some things that I'm not satisfied with, they have always offered to come out the next day and rectify. They clean my whole house once every four weeks. They concentrate on certain areas one week, and then the next month, they concentrate on other areas. I'd give them an A. The owner is wonderful to deal with.
They clean my house every other week, and they do a good job. They do what they're supposed to do, and they show up when they're supposed to show up. I'd give them an A grade.
They show up, they do a thorough job, and their customer service is good. I'd give them an A.
I had a positive experience with them.
They do their job. Their customer service is good. I'd rate them an A.
They were always there when they said they were going to be. They worked with me when I had to change a couple of dates, and they had no problem doing that whatsoever. I just think they were a good company to use, so I'd give them an A.
They were very punctual. The ladies are very personable and friendly, and they do a very, very nice, thorough job and communicate with me. They're housekeepers, so they actually do a full cleaning of our home every two weeks. I like the fact that they are a locally owned company, not a giant national company, and that they use environmentally friendly products. They are definitely doing A-grade work right now.
I liked their way of cleaning and their products. They clean my entire home. They come out to clean every one to three weeks. I've had no issues with their work. I chose them because I was just trying a lot of companies, and I seemed to like them, so I kept them. I'd give them an A.
They're polite when they come in, so it seems like everything is fine on my end. I've had no issues with any work they've done. They come out once a month, and it's been about a year. We tried them out and were pleased, so we continued with them. I'd rate them an A.

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