2016 EBSCO Research Best Pick

Personal Touch Cleaning

3rd year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

Over the past 26 years in business, I've learned that everyone's idea of clean is different. I like to give my clients the 'personal touch' by meeting with each and every customer to offer estimates and to set up an individualized cleaning plan for each home. One of my company's main goals is to provide great customer service.

Dorena Lemus | Owner

Areas Served:

North Atlanta, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming

  • Services Offered
    Personal Touch Cleaning performs residential home cleaning services on a weekly, biweekly, monthly, or one-time basis as well as deep cleaning and service for special cleaning requests. The company also offers commercial and construction cleaning and move-in and move-out services.
  • Services Not Offered
    Personal Touch will fold but does not wash laundry.
  • Minimum Job
    Personal Touch Cleaning requires a $125 minimum on residential cleaning jobs.
  • Company History
    Personal Touch Cleaning was founded in 1989 by Dorena Mobley Lemus and has since grown to 24 employees under her leadership as sole owner and operator. Dorena completes cleaning jobs herself in addition to running the company.

Select Quotes from Customer Interviews

A selection of 209 homeowner reviews:


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Personal Touch did work for me. They did a cleaning service, and it was fine. I think they did a good job. I'd rate them as an A+.
I've had a positive experience every time I've used Personal Touch. What stands out to me is the ease of use. I was referred to them by a friend. I've never had any issues with anything being damaged. They get an A+ from me.
Personal Touch did a great job. They listened to what I wanted them to do, and they did a great job cleaning. It was thorough. I'll give them an A.
I liked that Personal Touch was more service-centric than corporate-centric. It was a one-time cleaning they did for me, and I'd like to give them an A.
Personal Touch does a great job. They show up on time, and they show up ready to work. I've never had to deal with damages. My sister uses them, and she originally recommended them, so that was good enough for me. They deserve an A, for sure.
I like my particular cleaner. I chose Personal Touch because of her. I'll give them an A.
The people from Personal Touch were great. They were timely, efficient, and clean. I chose them because they were recommended—this was almost a year and a half ago. They get A from me.
Personal Touch is very good. Their help is very good, and they're fast. They do maintaining for me, and they do A-grade work.
Personal Touch has done work for me. The workers are very reliable. They do what they say they're going to do, and that helps. They do regular cleaning for me. I actually found them through the Forsyth County Best Pick Reports, and I'd rate them as an A, too.
The people from this company do a good job. They're on time. They just get it done, and I don't have to worry about it. My wife chose them.

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