2017 EBSCO Research Best Pick
678-712-7864

Personal Touch Cleaning

4th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"Over the past 27 years in business, I've learned that everyone's idea of clean is different. I like to give my clients the 'personal touch' by meeting with each and every customer to offer estimates and to set up an individualized cleaning plan for each home. One of my company's main goals is to provide great customer service."

Dorena Lemus | Owner

Areas Served:

North Atlanta, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming

  • Services Offered
    Personal Touch Cleaning performs residential home cleaning services on a weekly, biweekly, monthly, or one-time basis as well as deep cleaning and service for special cleaning requests. The company also offers commercial and construction cleaning and move-in and move-out services.
  • Services Not Offered
    Personal Touch will fold but does not wash laundry.
  • Minimum Job
    Personal Touch Cleaning requires a $125 minimum on residential cleaning jobs.
  • Distinctions
    The company won a Best of Gwinnett award from Gwinnett Magazine as well as three Reader's Choice awards from the Gwinnett Daily Post.
  • Company History
    Personal Touch Cleaning was founded in 1989 by Dorena Mobley Lemus and has since grown to 30 employees under her leadership as sole owner and operator. Dorena completes cleaning jobs herself in addition to running the company.

Select Quotes from Customer Interviews

A selection of 239 homeowner reviews:


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They do a great job of following up before the appointment and of following through with quality, and they do a great job following up after the experience to make sure that everything was finalized as anticipated. They earned an A+.
She is just a perfect house cleaner. I'd say they're an A+.
They're on time, and they're very friendly. She comes in, she gets the job done, and she goes. I like it—it's efficient. I'd give Personal Touch an A+. I've already recommended them.
They're the best. I love her to death—rate her high all the way. She gets an A from me.
They were on time and did a good job. I'd give them an A+.
I've been with Personal Touch Cleaning for a long time, and they've always taken very good care of me. They get an A.
I'm meticulous about corners in the kitchen and the house being clean. In other words, I don't know if you've ever been in a house where when the girls mop, and they go in big circles, and they go back and forth, but they never hit the edges. They never go under the cabinets, and going down the hallway, they never use the brush or clean the dust that goes against the walls. And I want it done a certain way, and I want my vents in the kitchen pulled up because I have linoleum. And I want the vent heads picked up once a month, and I want that cleaned under. But Personal Touch does all that for me. First of all, I'm in a motorized wheelchair, so I can't clean anymore like I used to. And they do what I ask them to do. And I'm just very pleased with what they're doing. And I have someone that I've requested to come weekly, and I'm very pleased with her. And the person I had before her was very good. I'd give them an A-. I'd absolutely recommend them. I would have no problem with that.
They do what they say they're going to do. I'd give them an A+.
I thought the housecleaning work they did was good. I would give them an A.
They did a good job for us. They showed up when they were supposed to, they did what they said they were going to do, and that's it. I'd give them an A.
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