2016 EBSCO Research Best Pick

Brittany Maids

6th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

Brittany Maids utilizes our 30 years of expertise in customer service and employee relations. Our company's focus is to improve the quality of life for our customers by providing exceptional cleaning services for their homes.

Richard Wilson | Cofounder

Areas Served:

North Atlanta, Dunwoody/Sandy Springs, Roswell, Alpharetta, Johns Creek & Cumming

  • Services Offered
    Brittany Maids provides thorough deep cleaning of houses, apartments, and condominiums, and these cleanings can be scheduled weekly, every other week, monthly, one time, or as needed. The company also performs move-in and move-out cleanings.
  • Company History
    Brittany Maids was founded in 1986 by Richard Wilson and Nancy Dodd. Both founders play a significant role in the company's daily operations.
  • Employee Information
    The company states that its employees are continuously trained, speak English, and undergo criminal background checks. Employees also wear uniforms and drive company cars.
  • Product Information
    Brittany Maids uses products that are people and pet friendly.

Select Quotes from Customer Interviews

A selection of 311 homeowner reviews:


Page 1 of 25

I use Brittany Maids. I like them because they clean my house perfectly. I'd give them an A.
I'd say about 99 percent of the time, they're very, very careful with what they do, and they do what needs to be done. They clean the bathroom, they vacuum, and they clean my kitchen counters. They've been wonderful—they really have. There have never really been any issues involving the work that was done. They're an A grade.
I found Brittany Maids in Best Pick Reports, and I've been using them for about a year. I'm not ever here when they do the work, but I know they show up on time. They are here the first Tuesday of every month, and they do what they need to do. I don't know if it's the same people that show up every time, but they do the same thing every time. I haven't had to call them back for any missed spots. In fact, sometimes they do more than I need them to do. They start doing stuff I don't really need them to do, which is fine. They're fine. They do a good job for me. They get an A grade from me.
They do a general cleaning of our house every other weekend. They do the bathrooms and kitchen—normal stuff I guess. I've never had to call them back for any spots they missed. I haven't had any problems. It seems like the crew differs every time, but I think some people have been back. If there were one issue of concern at all, it would be that it would be helpful to have the same people, but that's why they can provide very consistent staffing—it's because it's not the same person every time. They're an A-grade company.
I've been using them for a year. They did a really good job cleaning. They come when they say they're going to come, they're very flexible, and the scheduling is nice. They're very consistent with their cleaning. They're very friendly and forthright with you, and they try to make accommodations for cleaning.
I've been using Brittany Maids for about four years or so. I like that they're very reliable, they do a consistently good job, and the people who come are friendly. The folks who work in the house are very friendly and accommodating, too. The scheduling is very convenient. It's just consistently good. I appreciate the folks at the office—their customer service is great. They can always accommodate any changes, and they communicate really well. They have a commitment to treating their employees well.
Once a month, they clean my three bedroom, two-and-a-half bath townhome. They do a wonderful job. Everything is so clean and neat when I get home. I love how clean and neat the house is when I get home after Brittany Maids has been there.
Brittany Maids cleaned the main living areas of my home. They had very pleasant employees who did a good job.
They clean my home once every two weeks. They are always on time on the agreed day. Their employees are well trained and very respectful of the house, and they pay attention to detail.
They clean my house bi-weekly, and it is always a joy to come home to—they thoroughly clean bathrooms, change the bed, do the wood floors, and dust the whole house, etc. Their service and their reliability made my experience positive.

Page 1 of 25