2017 EBSCO Research Best Pick

Heritage Plumbing, Heating, Cooling & Electric

2nd year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'"

Craig Chartier | Owner

Areas Served:

MetroWest, North Shore

  • Services Offered
    Heritage Plumbing, Heating, Cooling & Electric maintains, repairs, and installs furnaces, boilers, central air conditioning systems, and ductless air conditioning systems.
  • Services Not Offered
    The company does not service or install solar or geothermal systems.
  • Minimum Job
    All jobs require an $89 minimum.
  • Warranty
    Heritage offers a one-year warranty on workmanship and installation; a five-year warranty on heat exchangers and compressors; and five- and ten-year parts-and-labor warranties.
  • Company History
    The second-generation, family-owned-and-operated company was founded in 1986.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Additional Information
    Heritage services all brands of HVAC equipment.

Select Quotes from Customer Interviews

A selection of 294 homeowner reviews:


Page 1 of 6

Heritage did A/C work on two systems. I was definitely pleased with their work and the expertise on the job. I'm keeping Heritage as the number one company that I'm going to call. I'd give them an A. I've already recommended them.
I was highly satisfied with their quality of work, customer service, and punctuality. They did plumbing, heating, and air conditioning work. I'd give them A's across the board.
We always have a good experience with Heritage. I just made another appointment with them so they can come work on the furnace. They get an A from me.
They were very good. We needed a hot water heater, air conditioning unit, and a furnace, and they did everything. I was very satisfied with the work, and everything went as planned. They do A-quality work.
They put in an air conditioner. I'd give them an A+.
I did a few things. I'd give them an A+.
It was all very well handled on their part. It was heating and cooling work. I didn't have any complaints with them at all. I'd give them an A. I've already recommended them to several friends.
It was just cooling work. I didn't have any complaints. Their punctuality and cleanliness were very good. I'd recommend them to a friend.
They did heating and cooling. They replaced my air conditioner. I'd give them an A overall.
A technician came to do a tune-up. I've been satisfied with their work in the past, and I would probably recommend them to a friend.

Page 1 of 6