certified company
Based on 321 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
2nd year as a Best Pick Call
"For years, the plumbers and certified HVAC technicians at Papalia Plumbing & Heating have dedicated themselves to providing the highest level of plumbing, heating, and air conditioning services available. We are committed to customer satisfaction, and no job is out of our scope—from drain cleaning to HVAC installation and repair."

Jim Papalia | Founder
Company Information
Services Offered
Papalia Plumbing & Heating, Inc., offers a variety of heating and air conditioning installation and maintenance services for boilers, furnaces, central air and hydro-air systems, and programmable thermostats. The company specializes in high-efficiency cooling, heating, and ventilation; ductless air conditioning units; and air quality improvements. In addition, Papalia Plumbing & Heating provides 24-hour emergency service as well as plumbing and drain cleaning services. The company also offers annual maintenance plans for heating, cooling, and plumbing services.
The company offers a warranty on parts and labor.
Company History
The family-owned-and-operated business has served the Boston area since 1990.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
MetroWest, MetroWest South
A selection of 321 homeowner reviews:
“I needed help diagnosing a leak. Four previous HVAC companies had been unable to address the problem. Papalia had a technician with the expertise and experience to properly diagnose and fix the problem.”
“Very professional and very friendly. They installed an electric heat pump system and worked with me to define the best location and train me on how to use it. I would use them again.”
“The HVAC technician was very thorough in his initial assessment of the problem and subsequent installation of equipment. He was very cordial and neat. It was obvious he had a great deal of experience—A+.”
“I have been using Papalia Plumbing & Heating for several years, and each time I am extremely satisfied with the service. Would not hesitate to refer them to all friends, family, and neighbors.”
“A perfect experience; would recommend to anyone.”
“Great friendly serviceman.”
“Papalia responded immediately to our problem. They had the entire system replaced in 2 days from the initial visit. We will be using them to replace our heating system soon.”
“I have used Papalia many times and as they say; you get what you pay for. Best around”
“Very pleased with service. Inserted me into busy schedule. Very prompt in arrival. Fixed problem quickly. Service people were pleasant. Very happy with the repair & the cleanliness left behind.”
“Provided excellent service.”