2016 EBSCO Research Best Pick

Winters Home Services

1st year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of 'fixing it right, right away—today.'"

Tim Flynn | President

Areas Served:

Greater Boston, MetroWest, North Shore, South Shore

  • Services Offered
    Winters Home Services specializes in the service, repair, and installation of heating and cooling equipment for residential customers. In addition to installing air quality control products, the company offers plumbing and drain services.
  • Services Not Offered
    Winters Home Services does not work on window A/C units or oil heating systems.
  • Warranty
    The company honors manufacturers' warranties on parts and offers a variety of maintenance plans for HVAC systems.
  • Company History
    Winters Home Services is a local company that was founded in 1995.
  • Employee Information
    Employees must meet the company's professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to being serviced.

Select Quotes from Customer Interviews

A selection of 290 homeowner reviews:


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Winters Home Services was fine. They were efficient, they came when I needed them, and it was a good service. They put the heater in. They were excellent.
They were very flexible, took care of the problem, and were good. There was a problem with my heating system, and he came in and fixed something. I don't know exactly what he did, but he told me about it, so he did tell me everything he was doing. He did a good job explaining it. I chose them because when I reached out to a few companies, Winters was the nicest. I called them during a snowstorm, and they still managed to come out. Somehow, my heat just didn't work. It was just a better experience with them, start to finish, than it was with anyone else. They're an A+ company.
Winters Home Services did HVAC work in January. It was fine. I liked their fast response. They came out in an emergency and fixed my heater that pumps the heat for the house. It was the heating and air unit. I'd give them an A+. They were good.
They put in a heating system for me last year, and this year, they came out to do maintenance—an annual cleanup thing. They're doing a good job; so far, so good. They were A+ all around.
They came in very fast. It's great customer service every time you call them. Whoever's in the office is doing a great job, and then the people they send out are very educated. They don't try to hard sell you on getting the most expensive thing. They educate you enough and give you all the options for you to decide on what to do for your situation. My system wasn't working in the summertime, so they came, put more Freon in it, and then put a sealant in it. I couldn't break the bank at this moment in time, so we just had to do a quick fix, but we went middle-of-the-road because the sealant he put in should have fixed the crack in there. I'd give them an A+.
Winters Home Services is always great. They're just punctual. I can always get them on short notice and they have good around-the-clock service. They're very good. They have good customer service. In April, they installed a garbage disposal for me. They've done A/C work, installed a furnace, and have done a bunch of other stuff. I've been using them for a couple of years. They'd get an A.
I haven't had any issues. Winters Home Services said they would come out, so they came out, found the problem, and fixed it. There was an issue with the heating system making all kinds of noise. They found that some expansion tank had a problem. I'd recommend them. I haven't had any problems with them, so there's no reason why I wouldn't.
We'd used them several times. They always come on time, they tell us what they're going to do, they're very respectful, and they do a good job. I've had them do furnace cleaning and repair and replacement of a water heater. I had gotten a different company that I was very happy with, but then they left and sold the business to Winters, so I used them. I'd give them an A grade.
They were friendly and knowledgeable. They were checking for a gas leak, and they fixed the gas pump. I'd had them before but they changed. I'd dealt with them before, so I liked them. They put in my furnace. I'd rate them as an A.
We've had Winters do a lot of work here. This is a condominium. They've done mostly plumbing and HVAC work. We've been using them for so long. One time, it was really cold, and it was New Year's Eve, but they showed up. We thought that was pretty good, and we've been using them ever since. They were something other than Winters when we used them. Winters bought them out, so it's been like 30 years we've used them. They get an A.

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