2016 EBSCO Research Best Pick

Unique Indoor Comfort

1st year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"At Unique Indoor Comfort, we are dedicated to providing superior installations and service to our customers. We are committed to promoting healthy living with ideal indoor air quality using high-efficiency equipment that saves money and increases total indoor comfort."

Steve Martin | Owner

Areas Served:

Greater Boston

  • Services Offered
    Unique Indoor Comfort is a full-service air conditioning and heating contractor that performs preventative maintenance and diagnoses and repairs HVAC equipment problems. The company installs and repairs boilers and furnaces and diagnoses and repairs a variety of heating and air systems, including ductless systems, high-velocity systems, heat pumps, hydronic systems, and geothermal systems. Unique Indoor Comfort also offers 24-hour emergency service.
  • Awards & Certifications
    The company is a Mass Save Home Energy Services Program COOL SMART contractor.
  • Company History
    Unique Indoor Comfort was founded in 1967 and is family owned and operated.
  • Additional Information
    The company offers products from brands such as SpacePak, York, Carrier, and Mitsubishi.

Select Quotes from Customer Interviews

A selection of 52 homeowner reviews:


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They sent a very competent technician to our house to help troubleshoot a problem that we had for a very long period of time. As a company, they have always stood behind their work, which is something you don't find with every company. They continue to impress me in the fact that they stand behind the work they do. The main thing they did, and it's pretty technical, but there's this thing called a TXV—it's part of my high-velocity air conditioning unit—and they determined that the TXV that was installed in my system was actually the wrong size for what I needed. They had to first get to the bottom of that, and then they had to replace it. It wasn't very easy because the unit itself is buried in my attic where there's barely any room to get in there, so it's a very tight space they had to work in to replace that. Once they're done, they then have to restart the whole system up and make sure everything is working because that type of maintenance requires them to first evacuate all the refrigerant from the system. The other thing they did—there were two parts—was they installed something known as a low ambient control kit on my outside air conditioning condenser. The combination of both of those solved the problem that I was having for a very long period of time where I couldn't run my air conditioning when the temperature was on the colder side outside, and the two things they did repaired that for me. It'd definitely be excellent—no complaints. I deal with a lot of companies, and most of them do not have the integrity like Unique Indoor Comfort.
It was amazing, very good—excellent. The last few times, two years ago and last year, the last time there was a leak from the manufacturer of the condenser. It was something from the manufacturer, and they needed to replace it. We'll give them an A.
I had lightning strike the electrical system, and it burned out a lot of the internal workings with a high-velocity system, and they solved the problem and made it a lot more user friendly. I was so frustrated with the local company because they're an hour away from our house. They came out, and they made it worthwhile. They're an excellent company. I'd give them an A.
They were fine. It was fine. It was like an annual tune-up or checkup. They changed the fluids or whatever. I think they had bought the business that had installed the air conditioning equipment. They're the people I've dealt with since it was installed. They did an excellent job.
I've always had the same company. I never had a problem, and I've had them for years. I wouldn't go around looking for another company. I have no problem with the company. They've always been good. I'd give them an A+.
It was fine. I didn't have any complaints—A+. They're fine.
They're very good. I'd probably give them an A.
We used them many years ago. We had air conditioning installed. I'd give them an A.
They have good service and good follow-up. I'd give them an A.
I had a good experience. I'd give them an A.

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