2016 EBSCO Research Best Pick

American Screen & Glass

2nd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"At American Screen & Glass, we specialize in great customer service. With over 20 years of experience in the Northern Virginia area, we provide the professionalism and know-how to complete your project. We're your go-to choice for your home or business glass and window needs."

Chris Jensen | President

Areas Served:

Prince William, Fairfax County, Loudoun County, Arlington County

  • Services Offered
    American Screen & Glass offers many window repair and glass services, including repair or replacement of fogged or broken glass in existing frames; window mechanisms; and window screens. The company also installs new frameless shower enclosures and repairs existing shower enclosures, glass tabletops, and sliding glass doors, including rollers, screens, and handles. American Screen & Glass offers free estimates.
  • Warranty
    The company offers a one-year warranty on all work and a five- or ten-year product warranty.
  • Company History
    American Screen & Glass was founded in 1993 by Chris Jensen and Fred Waning, both of whom are lifelong Northern Virginia residents.
  • Employee Information
    Employees wear uniforms and drive marked vehicles.
  • Licenses

Select Quotes from Customer Interviews

A selection of 522 homeowner reviews:


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They just did a quality job, and they did it in a timely manner. They did the windows of our entire house. They replaced the windows. Their customer service was excellent. I just heard good things about them, so that's why we chose them. I would give them an A+.
They were timely. They were responsive. They did the work when they said they would. They were great. They replaced a neighbor's window that I had broken. Their customer service was fantastic. That was not the first time that I had used them. I would rate them as an A+.
They were excellent. They did the work when they said they were going to do the work, and the workmanship was quality. They replaced glass in my existing windows in a house that I had just sold. Their customer service was excellent. They called me when the glass was ready. They said the guys would show up at a certain time, and they showed up at that time. They did the work. They were professional. It was good. They get an A.
They got the window and the screen door replaced. It was very quick, and it was a very personable gentleman doing it. Everything works fine. I can see out the window, and the screen door is fine. I would give them an excellent grade with no complaints.
The guy that showed up was extremely courteous and professional. He knew exactly what I needed. I have no complaints. They replaced a window. That was the first time I used that company. They would be an A grade.
They came, they replaced it, and they did a good, straight job. I have French doors that lead out to a patio. They were double-pane windows, and they're pretty large. It had gotten broken on one side, so they came and replaced the whole thing. They had to take out the molding that went around it, take the window out, and then replace it. The customer service was good. There wasn't a whole lot of interaction. I called, they came out and gave an estimate, and then they had to order the part; that took maybe a week or two, and then they came and installed it in a very short period of time. That's pretty much it. I chose them from the Best Picks Report book. I looked in there, and they were one of two companies that were listed for glass replacement. I would give them an A+.
I really liked them. They're an A+. They replaced some sliding glass doors for me.
They worked around my schedule. I could only see them on Saturdays. They were able to accommodate me. They changed one window—other companies said that they would change three or five minimum, and I did not need five windows or three windows; this company offered one window. They were always prompt, they were always on time, and they were very courteous. They called ahead if they were running late. I really did appreciate their service. They're an A+.
They're professional and fast. They repaired a broken window. Their customer service was very good. They seemed very good over the phone. They get an A+.
They were on time and delivered the service that was requested. There was a broken pane of glass that they replaced in the dining room. Their customer service was good. I would say they're an A+.

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