2016 EBSCO Research Best Pick

FloorGem Services Inc.

2nd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

At FloorGem Services, we pride ourselves on delivering quality floor installations. We stand behind the quality of every floor installation, and your satisfaction is our number one priority.

Ken Waldman | Owner

Areas Served:

Montgomery, Howard, Anne Arundel, Prince George's

  • Services Offered
    FloorGem Services offers hardwood, bamboo, tile, vinyl, epoxy, stone, marble, and terrazzo floor installation as well as hardwood floor refinishing for residential and commercial customers. The company also offers maintenance programs and floor care services including restoration, detail cleaning, polishing, waxing, and buffing.
  • Minimum Job
    A $750 minimum is required.
  • Warranty
    The company offers a one-year workmanship warranty.
  • Awards & Certifications
    Owner Ken Waldman holds a Master Certificate in Decorative Concrete from World of Concrete.
  • Company History
    The local company was founded in 2000 and remains family owned and operated.
  • Employee Information
    FloorGem Services employees wear uniforms and undergo background checks and drug testing.
  • Licenses
    MHIC #121416

Select Quotes from Customer Interviews

A selection of 163 homeowner reviews:


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I liked everything about them. They put down tile. Their customer service was excellent.
FloorGem Services was fine.
I had a positive experience with them. Everything worked out fine.
They did what they said they were going to do in a timely manner, and it was good work. They did a hardwood floor in the kitchen and living room. Their customer service was very good. I will say the owner was hands-on. I'd say they're an A.
It's an easy company to deal with, and they did a good job. They put down hardwood floors. We called around for a couple estimates, and we decided to go with them after meeting a couple people that we called.
I felt like they were on time, they did good work, and they cleaned up after themselves. It's been a while. They did the living room, dining room, kitchen, and foyer—we had it just kind of re-sanded and waxed; it's a waxed hardwood floor, so we had them wax it. There was no installation and no sanding or staining. I would probably say they're an A.
They got the work done in the time frame that they said they would, and everything worked out fine. They refinished some floors for me upstairs, and they replaced some linoleum tile downstairs in my kitchen and my entrance. Their customer service was fine—great. I would say A.
They showed up on time and finished on time. We had just one little concern, and they came back and wrapped it up. They refinished floors and installed new floors, too. Their customer service was very good. I'd give them an A.
FloorGem Services did the work well, and they gave me advice about how to make sure it lasted. I had about 500 square feet of flooring in a new house that was all grimy, so they lightly sanded it and applied polyurethane. It looks beautiful. They get an A.
FloorGem Services was excellent, and they did a good job. They refinished some floors and installed some new hardwood floors. Their customer service was excellent—they were the best.

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