2016 EBSCO Research Best Pick

Design Carpet Company Inc. Flooring America

5th year as a Best Pick

  • A-Rated
  • Verified General Liability

"If you're looking to update one room or your entire home, Design Carpet Company takes the time to get to know you and your needs, offer solutions, and make the entire process fun. With distinctive interior design services and quality products, we've served the Houston community for 37 years—it's our passion."

Carol Carpenter | Manager

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    Design Carpet Company Inc. Flooring America offers a vast variety of flooring options for purchase and installation, including quality hardwoods, natural stone, porcelain tile, laminate, luxury vinyl plank, and high-end carpets. The company also refinishes solid wood flooring and can evaluate the potential to repair existing flooring without the need for total replacement. There is also a design technician on staff to assist with customers' decorating needs.
  • Warranty
    The company honors manufacturers' material warranties; offers its own installation warranty; and is part of direct repair programs for most major insurance carriers, specializing in fire and water restoration.
  • Company History
    Design Carpet Company is a family business founded in 1979 by David Muti, who continues to be its hands-on owner.

Select Quotes from Customer Interviews

A selection of 331 homeowner reviews:


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They did hardwood, and everything's great. It's lovely. It looks wonderful. I'd give them A+.
They did an excellent job. I liked the person that contacted us. He did a nice job of laying out options and gave us some really good tips on where to go and which product to go with. Then, the team that laid the hardwood did a really nice job. We'd used them before, and in the meantime, we bought carpet from another company, and it was terrible. It was a great carpet, the best carpet they had, but they did a really poor job of laying it. They had to come back and stretch it again, and so we ended up saying, 'That's it. We're going hardwood.' We went back to Design Carpet. Plus, they're closer. I'd give Design Carpet an A grade.
It's been over a year. He kept me up to date on everything that was going on at my house every single day, and he was a stickler for details. He was incredibly efficient, and I was absolutely thrilled with him. They actually replaced my hardwood floors in my downstairs living space and refinished the entire downstairs. It matches flawlessly. They also did carpeting on the stairs and upstairs as well. My insurance company picked them. It was definitely A-grade work.
Design Carpet did work for me last year. They installed hardwood flooring, and they did an excellent job. I liked that they were quick to respond, they gave quality service and advice on options that were available, and they were there on time without any prompting. They were very, very reliable. They get an A grade from me.
They did a good job. They did what they said they were going to do, and that's all you can ask for. They did a great job. They did what they did, and I have no complaints. Nothing's come loose, nothing's come undone, and everything looks fine. I've had no problems. It was floor and carpet work. They were excellent—an A.
I'm a general contractor, and they're my flooring company, so they are the best, and that's the only one I would use. If you got a rating of one to ten, ten being the best, I'd put down tens for everything.
I liked the personal attention that I got from Carol, and when we had a problem, she got it taken care of really quickly. I need to call her back about some carpet we need to have replaced. It was one of the things we were going to get to, but we haven't done it yet. So, we need to go ahead and call her back and get that done. They did a great job. One of the things we were trying to do is to tie into an existing floor and try to find the best match for that. She was able to help me with that, so I'm real pleased with the personal service and follow-up when we had a problem. It was hardwood. My contractor recommended them. I would say they're an A-.
They did a good job. They did what they said they were going to do, for the price they said they were going to do it, and they did it on time. Everything's fine. They carpeted two bedrooms. I visited with a couple different companies, and they seemed to be the best, so I picked them. They're an A-grade company.
The job was done as it should have been done. It was done well, and they cleaned up. It was what you'd expect people to come in and do. I received names of several people that were involved in this particular area, and after talking with the three people, this was the one that seemed to sound the best, so that's the one that was used. They did carpet work. I'd rate them as an A.
I liked everything. They're close to here. They had what I needed, and they matched the carpet that I was trying to match. The workmen did a fine job. I had to call them back because the little nails that go into the strip weren't thick enough. They came out, fixed it, and everything's wonderful. I just had the den redone. I had looked at some more companies, but these people had been there a long time, and I knew exactly where they were. I had gone by there one time before and bought a piece of carpet to match the carpet in our car, so it worked great. They were very good. I'd say they get an A. I really liked them.

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