2016 EBSCO Research Best Pick

iDeal Floors

2nd year as a Best Pick

  • A-Rated
  • Verified General Liability

"iDeal Floors is committed to making your flooring vision a reality. Every customer has access to my personal cell phone number and a 100 percent satisfaction guarantee. Our staff is personally dedicated to your satisfaction as a customer, and we are devoted to getting you the best flooring solution for your needs and budget."

Kevin Hames | Owner

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    iDeal Floors sells and installs various types of flooring for residential and commercial customers, including solid and engineered wood, carpet, tile, natural stone, laminate, and vinyl plank. The company also sells area rugs.
  • Warranty
    The company offers one-year, two-year, and lifetime warranty options on installations as well as various manufacturer warranties on materials.
  • Organizations
    iDeal Floors is a member of the World Floor Covering Association.
  • Company History
    The local, family-owned company was founded in 1992 as Big Bob's Flooring and rebranded as iDeal Floors in 2011.
  • Additional Information
    The company states that it installs a free floor every month for a nominated Dallas/Ft. Worth family through the iDeal Floors Gives Back program. iDeal Floors also provides financing and free estimates.

Select Quotes from Customer Interviews

A selection of 255 homeowner reviews:


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They have performed tile work, wood floors, and carpet laying. They did an excellent job and went up and above to please me.
They installed engineered hardwood floors. They arrived on time and did good quality work
They replaced several slate tiles and installed carpet in a bedroom. The experience was positive in that they did the work as promised.
Remodeled two bathrooms
They removed and installed new carpet and pads in three bedrooms. The price was competitive, and the salesman was referred by a trusted friend. The installation was on time and quick. However, at the thresholds, there are nails sticking up, and you can feel them through the carpet.
They replaced the first floor carpeting and wood flooring in kitchen. They were fast, responsive, and very thorough.
We had laminate wood floors installed. From start to finish, Shawn was on top of everything, and the installers were extremely professional as well.
We had the carpet replaced in our bedrooms, closets, and stairs.
They sold us wood flooring and installed it. In addition, they removed some tile around the fireplace and replaced it with tile that we had previously purchased from another source. They performed better than we anticipated. The installation work and crew members were very professional. We had a problem with the tile installation, they agreed it was not perfect and tore it out and redid it at no charge to us. We were extremely satisfied with them and their work. I have recommended them to everyone who asks.
They pulled up all the carpet and parquet floors and laid vinyl wood planks throughout the house. It was positive—the salesperson, installers, and office personnel are very accommodating—they listen to what the customer wants.

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