2016 EBSCO Research Best Pick

Buff & Coat Hardwood Floor Renewal

2nd year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"Buff & Coat provides a great way to give your floor both a beautiful face-lift and the protection it needs to keep it looking great for years. Using a dustless, odorless, one-day process, we buff away surface scratches and scuffs and apply new finish to leave the floor and stairs looking like new again with a beautifully renewed finish."

Ray Horan | Owner

Areas Served:

Southwest Chicago Suburbs, Western Chicago Suburbs

  • Services Offered
    Buff & Coat Hardwood Floor Renewal provides deep cleaning, dustless sanding, spot repair, and stair tread renewal services. The company also changes finish sheens. Buff & Coat offers free estimates.
  • Services Not Offered
    The company does not offer tile or carpeting.
  • Company History
    Ray Horan partnered with Greg and Eileen Strejc to open the first Illinois Buff & Coat in 2010. The company operates as a family business and serves both residential and commercial customers.
  • Employee Information
    All Buff & Coat employees drive marked vehicles and wear uniforms.
  • Product Information
    The company uses scratch- and wear-resistant finishes in matte, satin, semigloss, and gloss varieties.

Select Quotes from Customer Interviews

A selection of 140 homeowner reviews:


Page 1 of 8

They were very professional, and they did the job in a timely manner. They darkened my hardwood floors. They had excellent customer service. I'd rate them as an A.
The person came in a timely manner. The owner came in. He was courteous, he was nice enough, and he followed through on his timeliness and got everything done to our expectations. There was some leftover stuff that we found later on, so we called them; they came in, and they fixed that as well. They actually did a buff and coat job. We had an old wood floor, and they came in and made it look as new as it could look. I called a couple people to come in, and they were probably the most professional. I would go with an A grade for them.
I thought the work they did was quality. The guy was professional about it and did what he said he was going to do on time. He did a nice job. They just refinished the hardwood in my condo. The customer service was very good. I'd rate the company as an A.
They did a good job. The refinishing was good. That was the only thing they did. Everything was good. Their customer service was good. They gave a particular estimate and gave me options, pros and cons for each option, so it's good. I would say they're an A-grade company.
They did the work on a timely basis, and it came out well. They refinished my floors. Their customer service was fine. I would give them an A.
They got the job done as expected. It was just a renewal. They had good customer service. I guess it met my expectations. An A grade is fine for them.
I just think they were easy to work with, they did everything they said they were going to do, they were very neat and clean in the house, and the floors look great. What they did was buff down the top layer of the floors and then recoat them. Their customer service was very good. I'd rate them as an A.
They did a good job. They sanded and then put the coat down and actually cleaned everything. The customer service was all right. I was looking for someone to do our home, and then I talked to this gentleman, and he was so nice. He came down and gave me the estimate, and I said, 'OK.' They get an A grade from me.
They just did a great job. They were on time when they said they were going to do it and finish it, so overall, it was a very positive experience. They redid our hardwood floors. They rebuffed them and polished them. They didn't grind it down. They fixed some of the dents and scratches we had. It was in our kitchen, front room, and dining room—those floors were done by them. Their customer service was good. They were on time and they responded, so everything was good. They're an A-grade company.
I would give the company an A grade.

Page 1 of 8