2016 EBSCO Research Best Pick

Arrow Electric Service

6th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"Because of our modest size, you'll notice a personal touch, from your first call to your scheduled appointment. We strive to make your experience as seamless as possible and offer a 100 percent satisfaction guarantee as well as a free safety evaluation with all residential service calls to ensure your home is safe."

Mark Thacker | Owner

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    Arrow Electric provides a range of electrical services for residential and commercial customers, including troubleshooting, repairs, remodeling, and installation of interior and exterior lighting, ceiling fans, new circuits and outlets, and hot tubs.
  • Specializations
    Arrow Electric specializes in panel replacement, service upgrades, and whole-house surge protection.
  • Warranty
    The company offers a lifetime transferable warranty on residential Eaton Cutler-Hammer products and three-year warranties on other work performed.
  • Awards & Certifications
    Arrow is an Eaton Certified Contractor. Owner Mark Thacker is a Master Electrician.
  • Employee Information
    Electricians wear uniforms and must pass background checks and drug testing. Before each appointment, Arrow sends customers a confirmation email including their electrician's photo and license information.
  • Licenses
    TECL 20502

Select Quotes from Customer Interviews

A selection of 498 homeowner reviews:


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They were very courteous and very responsive. The gentleman who came to help me was very nice, and he went above and beyond what I expected. They worked on a breaker box. They deserve an A.
I had a wonderful experience with Arrow Electric. They were very good. They came when they said they were going to come, and the work was done very professionally. They were very clean, and we haven't had one bit of a problem with them. They're very, very good and very dependable. I would use them again and recommend them. They're A+.
They came out when they were supposed to, and the work was done really well. They cleaned up when they left and explained everything they did. The quote was in line with what they said it would be. All around, it was the perfect experience. I had a new electrical panel installed along with GFCI outlets and a new outdoor outlet. Smoke detectors were also put in the house. They did all this in one day. I chose them because they were recommended to me by a friend. I'd give them an A+ rating.
I had a good experience. I'd give them an A+. We had some insulation and some lights put on the front of the house. That was beautifully done, and we have had no problems at all. They installed a ceiling fan in the house, too.
They rewired my whole house. I actually wrote a letter to Arrow Electric regarding the electrician that did my work. I mainly liked their professionalism and punctuality. I'd give them an A+.
We had a very good experience with them. They came on time at the time that they promised, and they were very courteous and understanding of me having to keep a child out of their way. They were very nice folks, and they did a very good job. They put in an outdoor electrical line; they did this within a couple of days—it was really fast. I'd say they get an A+. They were awesome.
They didn't try to sell me more than I needed, and they took care of the problem I had. They came in and did a ballast replacement and something else in the garage. Their customer service was good. I'd give them an A+ grade.
They showed up when they were supposed to, and they did a good job and cleaned up. They wired an electric oven for me. Their customer service was good. I'd give Arrow Electric an A+.
It went really well. They did very good work. They had to redo some work to bring it up to code on the breaker panel. The customer service was very good, and the technician was very friendly and very knowledgeable. I chose Arrow Electric over a different company because they were on the warranty. I'd give them an A+.
They're fine people. They've done a lot of work for me—they've replaced a lot of lights, and they've installed a ceiling fan. The customer service is very good. I was happy every time they did work, and I was happy to pay my bill. I chose them because they were recommended by somebody I know. Arrow Electric gets an A+.

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