2017 EBSCO Research Best Pick


6th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."

Tim Cropp | President

Areas Served:

Washington, DC

  • Services Offered
    CroppMetcalfe offers duct cleaning services as well as whole-home comfort checks and energy audits, which evaluate a home's energy efficiency.
  • Distinctions
    CroppMetcalfe is a certified member of the National Air Duct Cleaners Association (NADCA). The company is also accredited by the Building Performance Institute (BPI).
  • Company History
    CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-owned company ever since. The company has two locations in the Washington, DC, area.
  • Employee Information
    According to the company, all technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.

Select Quotes from Customer Interviews

A selection of 506 homeowner reviews:


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The technicians were courteous, knowledgeable about their work, intensely focused on the best solution to the problem, and skilled in diagnosis and repair. They were very conscious of the household surroundings and meticulous in cleanup. Besides being highly efficient in their work, they were very effective in the best customer relations—A.
Our long, 25-year experience with CroppMetcalfe has always been positive with excellent and thoroughly professional service.
All technicians over the years have always been professional, courteous, and punctual—A+.
I have been a customer for at least ten years and have found the company to be very professional on several fronts—A.
The techs from Cropp know what is wrong and fix it. That's all I ask for. We have had them for plumbing problems, A/C replacement, re-arranging ducts so a cold part of the house stays warm, etc.
Have used CroppMetcalfe for many years and have been pleased with their service 99 percent of the time.
Great job!
Thanks for the prompt and professional service performed by your technician, Jermaine. He demonstrated his desire to assure my complete satisfaction, and so he did. He is a valuable resource of your company.
CroppMetcalfe has been fine. They're in the community all the time. They're known to be a reputable group, and so was the guy that came out. We actually bought a service policy from them.
I had a positive experience with CroppMetcalfe.

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