6th year as a Best Pick
Verified General Liability
Verified Workers' Comp
"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."
CroppMetcalfe offers duct cleaning services as well as whole-home comfort checks and energy audits, which evaluate a home's energy efficiency.
CroppMetcalfe is a certified member of the National Air Duct Cleaners Association (NADCA). The company is also accredited by the Building Performance Institute (BPI).
CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-owned company ever since. The company has two locations in the Washington, DC, area.
According to the company, all technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.
Select Quotes from Customer Interviews
A selection of 700+ homeowner reviews:
Have had maintenance contracts with the company for over 30 years. All technicians have been courteous and considerate of our house and have generally been able to solve any issues.
In both services, CroppMetcalfe was punctual. They were clean, they wore shoe covers inside the house, and they cleaned up after themselves. They were respectful and courteous and explained what they were doing. I believe they did a great job. I am a happy customer—A+.
We were pleased with the punctuality and professionalism of the technicians. The person who provided HVAC services did an excellent job by fixing a problem two other companies had been unable to fix and provided extensive explanations. The two people who cleaned our ducts were efficient.
I highly recommend CroppMetcalfe. Great service—A+.
CroppMetcalfe is pretty honest, and their service technicians are always very friendly and very professional. I've never had a problem with anything they've done for me. I'd give them an A.
I've been using CroppMetcalfe for many years. They have good technicians who fix things the first time, and they're pleasant and easy to deal with. They deserve an A.
I liked CroppMetcalfe's trained technicians and their accountability to each other. They did HVAC and air quality work. I'd grade them as an A because they did excellent work.
They're on time, and they're always well put together, easy to understand, well groomed, and really low pressure. They're just honest, and I appreciate that. They do heating and air, and we've also used their plumbing division a couple of times. I've had an energy audit, too. They're an A+ company.
We're currently using CroppMetcalfe for our heating and air. I think we started using them last year. They've done service and some repairs for me, and we got our air ducts cleaned through them, too. I would give them an A.
I've been using them for many years. They have good technicians who fix things the first time, and they're pleasant and easy to deal with. They deserve an A.