2017 EBSCO Research Best Pick


2nd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."

Tim Cropp | President

Areas Served:

Washington, DC

  • Services Offered
    CroppMetcalfe diagnoses, repairs, and cleans clogged bathtub, shower, and sink drains as well as main sewer lines. The company also specializes in video sewer inspection.
  • Distinctions
    CroppMetcalfe is a member of the Plumbing and Mechanical Professionals of Virginia (PMPV) and the Plumbing-Heating-Cooling Contractors Association (PHCC).
  • Company History
    The regional, family-owned company was founded in 1979 by Mitchell Cropp. The company has two locations in the Washington, DC, area.
  • Employee Information
    According to the company, all technicians receive training, wear uniforms, and drive fully stocked vehicles.
  • Licenses

Select Quotes from Customer Interviews

A selection of 506 homeowner reviews:


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We've used CroppMetcalfe for more than 20 years, and they have been doing very good work. I recommend them to any person. They are the best—A.
I have been a customer for many years, and the quality of service has been very satisfactory. High level of professionalism.
Because of the excellent service, I would not consider using another company. I know I can depend on CroppMetcalfe—A+.
They were efficient, knowledgeable, and handled our complex problem quickly and efficiently. Excellent—A+.
Very professional and quality service with an explanation of job and costs—A+.
CroppMetcalfe's service was very professional and efficient.
Generally satisfactory, technician explained his performance and made recommendations, avoided unnecessary fixes.
Thorough. Analyzes problem. Checks component parts. Answers questions. Listens. Polite.
CroppMetcalfe service was very professional and efficient.
CroppMetcalfe is very efficient, they follow up on the work that they do, and the people who come to the house show up when they say they're going to be there. They're a very good company, and I'd give them an A+.

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