2016 EBSCO Research Best Pick


1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life.

Tim Cropp | President

Areas Served:

Montgomery, Howard, Anne Arundel, Prince George's

  • Services Offered
    CroppMetcalfe diagnoses, repairs, and cleans clogged bathtub, shower, and sink drains as well as main sewer lines. The company also specializes in video sewer inspection.
  • Organizations
    CroppMetcalfe is a member of the Plumbing and Mechanical Professionals of Virginia (PMPV) and the Plumbing-Heating-Cooling Contractors Association (PHCC).
  • Company History
    The regional, family-owned company was founded in 1979 by Mitchell Cropp. The company has two locations in the Washington, DC, area.
  • Employee Information
    According to the company, all technicians receive training, wear uniforms, and drive fully stocked vehicles.
  • Licenses

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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CroppMetcalfe is very efficient, they follow up on the work that they do, and the people who come to the house show up when they say they're going to be there. They're a very good company, and I'd give them an A+.
There was some water on the ground because a pump was broken, and CroppMetcalfe replaced the pump. I would grade them as an A+.
CroppMetcalfe did some work for me. I had a sink that was stopped up, and they came out and unclogged it. I would give them an A rating.
I like CroppMetcalfe, and I would recommend them. Whenever I have any trouble, I call them—so far, so good.
CroppMetcalfe was excellent. I had no problems with them.
Generally, I always have positive experiences with CroppMetcalfe. They came in about a problem I'm having with a toilet and sewage, with some strange sounds. I'm going to find out what's going on right now, because somebody told me I've got to check and see what's happening here. I don't know if everything is completely taken care of or not, but I think it's working properly. It's been good. They are 100 percent courteous when they come out. I, for years, had a plumbing contract and a heating contract with them, so obviously, I like them. I would say A+.

CroppMetcalfe—we've used them for seven years, and they're always great. They're thorough, they show up on time, and each technician explains what they're going to do. They're super—A+.

I was quite pleased with CroppMetcalfe. It was a positive experience across the board. I had a problem, and they were able to check it out. CroppMetcalfe took care of my issue, and they exceeded my expectations. I was glad that they came out quickly and solved it quicker than I anticipated. I would give them an A.

CroppMetcalfe was excellent. They just did a fantastic job for me. They were on time, and while they worked, everything stayed clean. I would recommend them to others. I would give them an A.

CroppMetcalfe’s plumbers do a great job. They’re an A+.


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