2016 EBSCO Research Best Pick

Metro-Flow Plumbing

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"Our philosophy at Metro-Flow Plumbing is to provide our clients with highly qualified plumbers who perform superior-quality work at competitive prices. Since our founding in 1989, we've been building strong relationships through 100 percent customer satisfaction."

Rick Romero | President

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    Metro-Flow Plumbing cleans, repairs, and replaces sewer and drain lines, and the company installs and repairs water filtration, conditioning, and softener systems. Metro-Flow also offers plumbing services, including repair and replacement of faucets, toilets, water heaters, water lines, and gas lines.
  • Specializations
    The company specializes in locating and repairing slab leaks as well as trenchless sewer and water pipe repair.
  • Warranty
    Metro-Flow offers a five-year parts-and-labor warranty and a five-year no-stoppage guarantee.
  • Organizations
    The company is a member of the Plumbing-Heating-Cooling Contractors Association.
  • Employee Information
    Metro-Flow's employees wear uniforms and drive marked vehicles. They must also pass criminal background checks and complete drug testing.
  • Licenses

Select Quotes from Customer Interviews

A selection of 502 homeowner reviews:


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Metro-Flow was professional, they got the job done fairly quickly, they did everything properly, and most important, they were on time. First, they fixed a water leak outside the house. Then, the kitchen drain was heavily blocked, and they unblocked it completely. They did a good job. I would give them an A.
When I called Metro-Flow, the guy who answered was able to tell me a price, and they were able to get somebody out there within a reasonable amount of time. When they arrived, they were very nice and very kind, and they put their little shoes on before they came in without me even asking them to. They explained things to me, and I didn't feel like I was being sold to. I would rate them as an A+ company.
They were very professional, and I got positive results. I haven't had a problem since, so I'd give Metro-Flow an excellent grade.
They gave me a quote, and they stuck to it—that was probably the most important thing. They were extremely professional, too. When I called, they were courteous and gave me straight answers. I would give them an A.
They gave me professional service. They've been working on a lot of stuff for me. I moved to the area, and they were referred to me by my brother. Metro-Flow Plumbing is A+.
They're easy to work with and easy to understand, and I'd do it again. I would give them an A+.
I like that they respond quickly, know what they're doing, and stand behind the quality of their work. Their people are very nice, too. I've had lots and lots of plumbing work done over the last five to seven years in my house. I think my landscaper recommended them to me. I would give them an A.
They seemed to be pretty punctual and knowledgeable about what we needed to have happen. I've used them in the past. I would say they're an A.
They came right away, and they were neat and clean. They did all the work, and they cleaned up behind themselves. They explained to me what they did and everything. I don't think I could have had anyone better. They followed up to find out if I was satisfied and if everything was going OK. I needed immediate assistance, and they came out right away and were able to fix it. I would give them an A.
I just think they were really professional, and they explained things really well. I got a couple of different bids for some work we had done a couple of years ago, and I just liked the way Metro-Flow Plumbing handled the situation better, so I've stuck with them ever since. I'll give them an A.

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