2017 EBSCO Research Best Pick
954-637-6536

911 Restoration, Inc.

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"911 Restoration, Inc., has been leading the industry in the South Florida area for more than a decade. We're not there to make a sale—we want to help people and give them a great, fresh-start experience when they need us the most."

Tomas Lelczuk | Owner

Areas Served:

Miami-Dade County, South Broward County, North Broward County, North Palm Beach County, South Palm Beach County

  • Services Offered
    911 Restoration repairs fire, smoke, water, storm, sewage, and mold damage for residential and commercial customers. The company's additional services include water extraction and mitigation, smoke deodorization, structural rebuilding, mold remediation, and biohazard cleanup.
  • Services Not Offered
    911 Restoration does not perform work on septic tanks or well pumps and systems. To avoid conflicts of interest, the company does not offer air quality testing.
  • Warranty
    911 Restoration offers a 100 percent customer satisfaction guarantee.
  • Distinctions
    911 Restoration is an IICRC-certified firm and an EPA Lead-Safe Certified Firm.
  • Company History
    The company started in 2005.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks.
  • Licenses
    CGC1518776

Select Quotes from Customer Interviews

A selection of 156 homeowner reviews:


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I had a great experience with 911 Restoration. I had water damage, and they gave me exactly what I needed. They were prompt, courteous, and professional. I'd give them the highest rating across the board—A+.
They were excellent. My apartment flooded from the apartment above mine. Everything worked out really well. They came with machines to dry the wall and floor. They did everything to avoid mold. They're really good—A+.
I liked their staff. They were very courteous and very informative. I had questions, and they answered all of them. I'd give them an A+. Customer service was terrific.
911 was great. It was awesome. They were very good and very professional. They left fans and some other stuff for the humidity in the walls. I would give them an A+.
The experience was more than positive. I could say many things about them. Number one, they did everything they told me they were going to do in a timely manner. They gave me an estimated time, and they were done with it prior to the estimated time. They got it done in less than thirty days, and what a beautiful job. When they were done, I sold the house. Even the inspector that came for the new buyers said he has never seen such beautiful work. I can't say enough good about them. There was a fire, and the fire department came in and had to cut open ceilings. Everything was put together like brand new. He repainted my whole bedroom where the fire department had to come in and do the ceiling. I can't say enough good about them. They're very good. I can't think of a time that I called somebody in the office and they didn't call me back in a timely manner. Everybody gets busy, and I understand they don't answer every call right away. I never waited more than ten hours at the most to hear from somebody. I'd give them an A+ with no complaints. I can't say good enough about them. I don't even know the words to begin. They really did a wonderful job. What they quoted me, they quoted me. I only paid my deductible. They weren't after me for any extra money. I can't say good enough about them. God forbid something happened to one of my friends, they're the first people I would tell them to call. I don't regret one thing about them. I'd like to say I could find something wrong, but I can't.
It was very good. Better than I would have anticipated. They supervised the job everyday single day they were there, and if the supervisor didn't like something, he made them clean it again. In fact, one fan I remember was cleaned three times, because they didn't get the smoke off of it. They were very good. I'd give them an A.
They were efficient and quick. They were just all-around good. I had no complaints with them, and I would highly recommend them.
They're very good. The service was good. The people were good. Everything is good about what they did here. I would highly recommend them.
My house burned down, and they came out. They were trying their best. I would recommend them. I have no complaints.
They were wonderful. If it was any different, I would have called and complained. Overall, I'd give them an A.
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