2016 EBSCO Research Best Pick

Flood Department

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

At Flood Department, after-hours calls are always answered by an owner or manager. Our employees will treat your home with respect and care as they use our state-of-the-art equipment to evaluate, mitigate, and remediate your property.

Ken Braden | CEO

Areas Served:

Montgomery, Howard, Anne Arundel, Prince George's

  • Services Offered
    Flood Department provides disaster recovery services for residential and commercial customers, including sewage, smoke, and trauma cleanup; water and flood damage remediation; and mold removal. The company offers emergency water removal and water dry-out services 24 hours a day, 7 days a week.
  • Warranty
    All performed work is guaranteed.
  • Awards & Certifications
    Flood Department is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as a Commercial Drying Specialist. The company also holds IICRC certifications in fire and smoke restoration, water damage restoration, and carpet repair and reinstallation.
  • Employee Information
    Technicians wear uniforms and are subject to background checks and drug testing.
  • Additional Information
    The company bills homeowners' insurance providers directly when applicable.
  • Licenses
    MHIC #129643

Select Quotes from Customer Interviews

A selection of 147 homeowner reviews:


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I liked their promptness—they were very prompt. I had some flood damage in my home, and I think they were the same company that came and took all the wet drywall and the flooring out. The insurance company chose Flood Department for me. I'd rate them as an A.
They got the job done, and they were pretty clean about it. Overall, it was a good experience. I had two inches or more of water in my condo, and Flood Department got rid of it. They ripped out the carpet as well. They have an A in my book.
Flood Department's people were good. They were quick and efficient, and I had no issues and no concerns. There was a flood in the basement, and they cleaned it up. I chose them because of my insurance company. I'd call them an A.
They seemed confident, efficient, and quick. They came in and did what they had to do. I had a leak, and they brought some stuff to dry it out, like fans. They did A-rate work.
I had a flood in my house, and they came in and did the flood mitigation on behalf of the insurance company. As far as I know, they did it quickly and efficiently. Flood Department dropped their stuff off, did the flood mitigation, and came back a few days later to pick up their stuff. They did their job. I'd give them an A.
I liked everything about Flood Department, including that they came out right away and knew exactly what they were going to do. They put some fans and dehumidifiers in the hallway and in my foyer after we had a flood. They deserve an A.
I appreciated that the people from Flood Department were efficient and well mannered and that they cleaned up behind themselves. I had a house fire, and they cleared out all of the debris and all the mold. They emptied the kitchen and did everything they had to do to set the stage for a contractor to rebuild it. They did everything well. I'd give them an A. They did good work, and I have no complaints.
Flood Department was really professional, and I rate them highly. My basement flooded, and they knew what they were doing. They get an A grade in my book.
I liked that Flood Department came in and did the work. They were very thorough and very clean—they cleaned up behind themselves. We're satisfied with the work they did. We had a pipe that burst, and they sucked out the water and took out the carpet. They were excellent.
They were professional and clean, and they did the job. They did a bathroom remodel after I had flooding problems. The job took a couple of days. I chose them over a different company because they were recommended to me. It's an A grade from me.

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