2017 EBSCO Research Best Pick

ProTech Water Damage

2nd year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"ProTech Water Damage's certified technicians use high-tech equipment and advanced drying systems to provide fast, efficient drying for our clients. When your home suffers damage, our expert technicians can help you file a claim and will work with your insurance company. Customer service is our number one priority."

Sherry Featherstone | President

Areas Served:

Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

  • Services Offered
    ProTech Water Damage offers emergency water and sewage extraction, applied structural drying, mold remediation, reconstruction, and duct cleaning. The company provides free estimates to homeowners. According to ProTech, emergency response time is typically 90 minutes or less, and service is available 24/7, including holidays.
  • Warranty
    ProTech offers a satisfaction guarantee.
  • Distinctions
    ProTech is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
  • Company History
    Founded in 2003, the local company states that it has provided professional services to over 9,000 homeowners and businesses throughout Chicagoland.
  • Additional Information
    ProTech suggests waiting to call the insurance company until after a technician arrives to help determine if filing a claim is worthwhile.

Select Quotes from Customer Interviews

A selection of 373 homeowner reviews:


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It was a positive and wonderful experience—incredibly professional and efficient. We had a flood and two inches of water in our basement. They used professional language and attitude and worked totally on our schedule. I would give them an A+ all around. I would absolutely recommend ProTech to a friend.
We had some flooding in our basement. Their staff was incredibly personable and patient, and they explained everything thoroughly. Our main guy was on point with everything. I would grade them an A+. They were great.
I was very satisfied. A pump failure flooded our basement. They did everything that was requested and did an awesome job. I would give them an A+ rating.
I had a sewer line break, and ProTech did the structural work on the inside. I was happy. I liked their confidence. They're A+.
I liked the service, and I liked the people who came and did the work. They did it professionally, so I appreciated that. I had flooding in the basement, and it had to be redone. They cleaned up and repaired some of the damage. I would grade them an A+. I already have recommended them.
I had some other work done, and there was a flood. The experience of ProTech compared to the other construction people was 180 degrees; they were totally professional. They put it back together so nicely. It was a great experience. I would grade them an A+.
It was fine work. It was for flooding. They were pretty good about cleaning up after themselves. I would probably recommend them.
That turned out fine. We would use them again if we have another problem like that.
The guys that came out were really good. It was all very good. I would grade them A across the board. I would recommend them, and I would use them again—hopefully I won't need them, but I would use them if I had to.
They did a good job. The work they did was for a backed-up sewer. I would recommend them to a friend.

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