2016 EBSCO Research Best Pick

ServiceMaster Disaster Associates, Inc.

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"ServiceMaster is one of the largest and most respected businesses in the country, and we are dedicated to providing outstanding service, quality, and customer satisfaction no matter what type of disaster you may face."

Dan Noyes | CEO

Areas Served:

Greater Boston, MetroWest, North Shore

  • Services Offered
    ServiceMaster Disaster Associates, Inc., provides 24-hour emergency restoration services to residential and commercial customers for fire, smoke, water, storm, sewage, trauma, and vandalism damage. The company also offers water extraction, smoke deodorization, mold remediation, biohazard cleanup, structural rebuilding, and soot cleanup.
  • Warranty
    ServiceMaster provides a warranty on all work for up to one year, and some products carry up to a ten-year manufacturer's warranty.
  • Awards & Certifications
    ServiceMaster has an Institute for Environmental Education (IEE) Lead-Safe Renovator Supervisor as well as multiple employees certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) on staff.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks.
  • Licenses
    HIC 157421, CS-084911

Select Quotes from Customer Interviews

A selection of 84 homeowner reviews:


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They did some work for me a while ago. I have no complaints.
It was fine. Because of last winter's ice banks and stuff, the ceiling fell through in the kitchen. They just cleaned up the mess.
It was good work. I have no complaints. They're an A grade. They worked on my house.
They came when they said they would, they were very clean in hauling the stuff away, and they really did a terrific job. They took down some plaster walls and ceilings and some wood floors, and then they put in some big dehumidifiers that ran for a couple weeks. Everything looks perfect today. They get an A+.
The people from ServiceMaster were excellent and did a really thorough job. The house was covered in soot, and they were wonderful. They did a great job. I have experience with one of their competitors, and ServiceMaster was far superior. I'd rate them as an A-worthy company.
I had an 80-foot tree come through my house, and ServiceMaster did a good job. They were very professional, they had the right equipment, and I got a lot of courtesy from them. Everything worked out well. They earned an A+ grade.
What made it a positive experience was the time frame and how quickly they came and did it. Once I hooked up with them, everything was smooth. I had them remove Sheetrock and some other stuff because of damage I had during a storm. It was more than one visit—it was two or three visits; there was a lot of work to get done. It looks great today—no issues. I'd say they were very good. They were excellent. I'd give them an A+.
ServiceMaster was very courteous. I wasn't here a lot of the time, but I was happy. The recovery work they did was to take up the bathroom floor, and they did demolition work. I would tell friends that they're great. They did their job efficiently and quickly. I'd give them an A.
I was very pleased with ServiceMaster. Give them an A from me.
They did some work for me last February or March. They were great. They came out promptly, and they did a thorough job. They had to tear my three-season porch down to the studs on the inside and tear up the floor and the ceiling. It was almost a total loss from the ice damage. I'd give them an A rating.

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