2017 EBSCO Research Best Pick
617-274-7902

RESTOREPRO Inc.

1st year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

"RESTOREPRO is committed to the idea that the company, employee, and customer should have a transparent business relationship with the focus on communication and customer satisfaction. Our core values are integrity, fairness, honesty, care, transparency, responsibility, and reliability."

Brian Bilowz | President

Areas Served:

Greater Boston, MetroWest, North Shore, MetroWest South

  • Services Offered
    RESTOREPRO Inc. provides repair and recovery services following damage from fire, smoke, water, storms, sewage leaks, and mold. The company's additional services include water extraction, smoke deodorization, mold remediation, and biohazard cleanup.
  • Warranty
    RESTOREPRO offers a two-year warranty on materials and labor.
  • Company History
    Brian Bilowz started the company in 1997 with one van and has since grown the business to include a fleet of twelve vehicles that serves residential and commercial customers in the greater Boston area. RESTOREPRO remains family owned and operated.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Licenses
    HIC 167789, CS-030681

Select Quotes from Customer Interviews

A selection of 99 homeowner reviews:


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RESTOREPRO is the best—very, very professional. I had some water damage, and they stripped my walls down and dried everything out. They were excellent—A+ across the board.
They were outstanding. They did sewage damage work for my elderly parents, and they were extremely understanding. They were so kind and good with us, and they helped with whatever we needed done. I'd give them an A. They were phenomenal.
We had ice dam damage, and they took apart my house from the interior and rebuilt it. It was a huge job, and they did great. They were very communicative, the owner was terrific, and the workers were great. I'm very happy with them—A+.
We had a pipe burst in our kitchen ceiling, and RESTOREPRO repaired it. They were very responsive, on time, respectful, and neat. We thought they were terrific. I'd give them an A.
They are pretty good. They did a lot. They repaired the water damage, so they really did a lot. I would say they get an excellent grade. I think everything's good. They are really good.
They did a really excellent job. They did work in our basement. They cleaned it out and aired it out. I was very pleased with their work when they were done. I didn't have any complaints. I'd probably give them an A.
I think it was related to a sewer backup. They were prompt; they turned it around quickly. They were excellent.
I had a flood, and they had to tear down walls and tear up floors, and they even moved my furniture around for me without even being asked. They were excellent. I'd give them an A. They were courteous, they were professional, they were on time, and they helped me with the insurance company. They were just very good. They took all of the waste material away. For a flood, it wasn't a pleasant experience, but they were very good. I tell everybody that is looking for something. Unfortunately, they only do inside houses, and I had some work I needed done on the outside, but they couldn't do it.
I have had RESTOREPRO. We had a couple of incidences over the past year, and they were great for the first one, which is why I called them for the second one, and they did excellent work. This was for an initial repair remediation for water damage. I'd give them an A. They were very good. I really appreciated the quick response. That happened in both cases. There was a broken, burst water pipe that was just a mess, like a flood, and they came in with their stuff very quickly. And for the second event, I was really glad I knew RESTOREPRO—who am I going to call again. It was a very positive experience.
They did a great job. I liked that they were on time. They had a great service, a great attitude, and they cleaned up afterwards. It was nice. I'd give them an A+.
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