2016 EBSCO Research Best Pick

Closets by Design

6th year as a Best Pick

  • A-Rated
  • Verified General Liability

"Our design consultants are given extensive training and support, and our installers are the best in the business. We strive to do the best we can each and every day, and we design with the customer's best interest in mind. We are vested in your satisfaction."

Lisa Greenup | Vice President

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    Closets by Design offers organizational products and consultation services for residential and commercial clients. The company sells and installs custom closets, garage cabinets, and home office organizational systems as well as organizers for laundry rooms and pantries.
  • Warranty
    Closets by Design warrants all furnished materials and workmanship with normal household use for the life of the product. This includes all necessary repairs and replacements at no charge, but it does not include cash refunds.
  • Company History
    Husband-and-wife team Bryan and Lisa Greenup own the company, and they each have over 15 years of industry experience.
  • Employee Information
    Employees wear uniforms and drive marked vehicles. Closets by Design does not use subcontractors.

Select Quotes from Customer Interviews

A selection of 364 homeowner reviews:


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They were extremely courteous, efficient, and on time. They finished the job, and it turned out perfect for me. They built a chest with drawers and side panels and then an additional bookcase up to the ceiling on top of that. The customer service was great. I never had to call them back for any problems. If a friend or neighbor asked about the company, I would definitely tell them that they need to give them a call. I'd rate them A+.
I had a very positive experience with them. I liked the whole process. Basically, they came in and gave me an estimate. The guys came in, put it together, and were gone. It was great. They built closets in my garage. The customer service was excellent. I never had to call them back for any issues after the work was done. If a friend or neighbor asked about the company, I would recommend them highly. In fact, I expect to be calling them back to add some more cabinets this summer. I'd rate them A+.
They did a wonderful job. First of all, their design was great. They did our master closet, and they did a bedroom closet upstairs. They were on time, they delivered exactly what they said they were going to deliver, and they were very neat and clean in dismantling and installing. The design was exactly what we were looking for too. When we bought the house, we wanted the master closet, and we finally pulled the trigger on it. Then the designer came out, and she was awesome. She came up with a nice design, and we did the project. I've already told my friends and family about the company. My brother is thinking about doing it. He only lives about ten miles away, and I gave him the sales woman's name at the time and told him to give her a call when he's ready, and she would come out and design his closet for him. I'd give them an A+.
The sales rep that came out—everything that she did was spot-on, and there were no surprises when it arrived. In fact, when it arrived, there were some things that we hadn't thought about, but they took care of them at no extra charge for it. There were three shelves, and I needed some wires run behind some shelves. We did two of them, but we forgot the other three, so they actually cut those notches out of the back of the shelves for us at no charge. The customer service was perfect. They would be an A+ in my mind.
They came in, drew the changes, did them, and cleaned up after themselves. We had three closets looked at and changed. The customer service was wonderful. If a friend or neighbor asked about the company, I would highly recommend them. I'd rate them A.
They were quick, friendly, and did exactly what they said they were going to do for what we agreed upon. The product looked nice. They built a pantry in the kitchen. The customer service was wonderful. I never had to call them back for any issues. If a friend or neighbor asked about the company, I would tell them to use them. Lots of them have commented on how nice the pantry turned out. I'd give them an A+.
From the salesperson all the way down to the installers, they were very courteous, very helpful, and they helped me see what I needed. I first heard about the company through a friend of mine. I never had to call them back for any issues. If a friend or neighbor asked about the company, I would say that it is an excellent company to do business with and very professional. The quality of work was excellent. The material that was used was excellent, so I really do appreciate what they presented to us. They'd get an A+ from me.
They were efficient, did their job, and left. They redid our closets. The customer service was perfect. If a friend or neighbor asked about the company, I would recommend them. We'd used them twice before, so we were happy with them. I'd rate them A+.
They've done several jobs for me. I like their quality, and their installation people are really superior. I've been very pleased with them. I just had two master closets totally redone. I would absolutely recommend them. I'd grade them A+.
They installed a number of shelves and drawers in my master bedroom closet. First of all, they came in and did a nice job on the design. Then they installed it with no trouble, and I love it. It just made my whole organization so much easier. I can't believe it. We had a designer who came in, and she gave us a strong recommendation to have that company come in and take a look, so we used them. I'd give them A+ with no problem.

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