2016 EBSCO Research Best Pick

Master Services, Inc.

6th year as a Best Pick

  • A-Rated
  • Verified General Liability

"In an industry where most businesses are typically run by only a few people, we set ourselves apart with our call center and fully trained technicians. At Master Services, we always strive to take care of our clients, and we know we must have both quality employees and quality products to do this."

David Bishop | Business Manager

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    Master Services is a full-service chimney company that cleans chimneys, fabricates custom chimney caps, repairs fireboxes and chimney brickwork, and rebuilds and paints wood chases. The company also sells and installs chimney and fireplace accessories such as dampers, gas logs, and glass doors. In addition, Master Services removes bird nests and nuisance wildlife, including raccoons, opossums, squirrels, bats, and dead animals.
  • Warranty
    Master Services offers a guarantee on all service and a lifetime guarantee on craftsmanship for chimney caps.
  • Company History
    Chad and Christa Murray founded Master Services in 1995. Chad's mother, Wanda, and stepfather, Rory, also play important roles within the company.
  • Employee Information
    All employees wear uniforms and drive marked vehicles.

Select Quotes from Customer Interviews

A selection of 256 homeowner reviews:


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They replaced our fireplace logs, pan, gas line & rack. They were very professional. Cleaned everything when they were finished
They checked on our fire place and chimney to make sure everything is OK for winter use. The young man who came was personable and knowledgeable.
Masters Services rebuilt our firewall in the fire box and installed a chimney cap. The installer had a great attitude. The quality of work was very good, but the reflector shield was not measured and cut correctly to fit over the gas line. A discount was offered to address the issue, which was appreciated.
They fixed my fireplace. This required a new remote control to activate my gas-burning fireplace. The second job was to remove critters in my attic. They took their time and did a fine job. Both experiences were positive because they took time to correct the situation and explained their every move. They even brought a consultant for a difficult critter removal job, and the consultant was great as well.
They sealed my chimney flashing and inspected the entire chimney. The technician was extremely knowledgeable and very professional in work and customer interaction. It was a great experience, and it went well beyond what was asked or paid for.
They did an inspection and repair of my fireplace, firebox, and chimney as well as a custom rain cap fabrication and installation. The work was performed as expected, on time, and in a professional manner by a qualified, competent technician. From the initial inspection and quote to the repairs and installation, all aspects of the process were well communicated, documented, and professionally executed. I would say it is one of the most professional companies I've dealt with as a homeowner.
Master Services repaired our gas fireplace very promptly and efficiently. The technician was very cordial and easy to talk to. He answered all of our questions and left us feeling good about the transaction. Our experience was positive.
They evaluated a problem with my gas fireplace. The technician was honest, friendly, and professional.
Master Services did an inspection. They came about six months ago. I would give them an A+ rating.
Shawn was the young man's name. Master Services is an excellent, very good company, and I highly recommend them. They're A+.

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