2016 EBSCO Research Best Pick

1st Choice Chimney

1st year as a Best Pick

  • A-Rated
  • Verified General Liability

"1st Choice Chimney is a family-owned-and-operated company that was started one Tuesday afternoon in Southlake, Texas, after I had an epiphany on a golf course. My partner and I are committed to customer service you'll never forget, hard work, and peace of mind that makes Mama happy all winter."

Jeff Baldwin | CEO

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    1st Choice Chimney offers gas fireplace repair in addition to chimney cleaning, sweeping, repair, rebuilding, relining, and inspection services for residential and commercial customers. The company also performs tuck-pointing work, cleans air ducts and dryer vents, provides wildlife removal services, and installs chimney caps, dampers, and gas logs.
  • Minimum Job
    1st Choice Chimney requires a $179 minimum for chimney cleaning.
  • Warranty
    The company offers a one-year labor warranty, and all parts are warranted by their manufacturers.
  • Awards & Certifications
    1st Choice Chimney employs technicians certified by the Chimney Sweep Institute of America (CSIA).
  • Organizations
    The company is a member of the National Chimney Sweep Guild and the Hearth, Patio & Barbecue Association.

Select Quotes from Customer Interviews

A selection of 58 homeowner reviews:


Page 1 of 5

They were excellent to work with and pretty easygoing. I had to reschedule like four or five times, and the last time they came out, it was kind of last minute. They couldn't do it, but they rearranged their schedule to finalize the job because I was selling my house. They did the inside of the chimney, and they did a chimney sweep as well. The area looked pretty new when they were finished. They're an A.
They did some chimney work, and they got the job done. They came out and cleaned it, and it was really fast. I only had one mild question on getting the job done, and once they had everything together, it was in and done with no issues. They showed up on time and had good customer service. I chose them because they were able to give me the chimney cleaning that day. I was trying to clean things up, and I needed it clean—I didn't want to wait three or four weeks for someone to show up. They got in, did a good job, and got it done. They're an A+ business—no complaints.
They did what they were supposed to do for the amount of money that they charged. It was just a very good service overall. This was a chimney cleaning. I'd give them an A+.
They cleaned my chimney. They did a great job. They were very thorough, and the guy was really nice and professional. He was fine. They get an A+.
They did fine. They're an A+.
They cleaned my chimney and didn't leave a mess in my house. I'd give them an A.
They were fine. I would say they are an A-grade company. I think it was just a cleaning, but they may have repaired something too.
They were quick and honest with us throughout the whole process. It was just a chimney sweep. I'd give them an A.
They just came and did what they said they were going to do—it was a chimney sweep job. I would grade them as an A.
I called them, and they showed up and did what they said they would do. It wasn't anything major—they were doing a chimney sweep. It took them a few hours; that was about in line with what they said it would take. The work area looked great after they left. Everything was good. They're an A.

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