2016 EBSCO Research Best Pick

A-1 Safety Chimney Service, Inc.

1st year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"Our primary goal is to make every customer happy by providing them with the best possible customer service. We have earned an excellent reputation by providing our customers with the best products and services."

Kathleen Pinkston | President

Areas Served:

North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

  • Services Offered
    A-1 Safety Chimney Service, Inc., provides a variety of residential and commercial chimney cleaning, repair, and inspection services. The company also services chimney housings, chase covers, and wood and gas inserts and stoves; cleans dryer vents and air ducts; installs chimney caps, dampers, and gas logs; repairs fireplaces; and offers wildlife removal.
  • Warranty
    The company offers a selection of warranties that vary depending on the work performed.
  • Awards & Certifications
    A-1 Safety Chimney Service is a member of the National Chimney Sweep Guild and employs Chimney Sweep Institute of America Certified Chimney Sweeps.
  • Company History
    The local, family-owned-and-operated company was founded in 1989.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.

Select Quotes from Customer Interviews

A selection of 57 homeowner reviews:


Page 1 of 4

They did a fine job. There was nothing ridiculously awesome but nothing bad at all. I would call them again. I think they did dryer vent cleaning—it's been a while. They're probably an A-.
I had a great time. They just did the cleaning. We don't have a fireplace, so it was a simple job for them. I chose them because of the way they kept hounding me. I haven't needed customer service. The workers were fine. The job was done. I paid my money. They're an A+ rating.
They did a cleaning and inspection. They were especially clean, and they were very frank about their services that I needed but didn't push into needing it immediately. They wore booties and such. I would give them an A.
They got the chimney fixed, and it looks fine. They were there on time. If you have to get chimney work done, I would say they're a good reference. I would rate them as an A. The work is good. The chimney looks like it's in good shape now so that's what we want.
They got here on time, they did the job, and they charged me what they said they would. They were putting on a cap. I would give them an A rating.
They did the internal work and then during the springtime, they did the tuckpointing. There is no reason why I would not use them, so I guess I would say they're an A.
They have been very good. They do their service well, and they weren't a bother.
They came, they did the job, and they left. They were cleaning it. Nothing stood out about their customer service. I would give them an A rating.
They were fine. They came and were prompt. They did the work and were informative. They did everything they were asked to—a chimney sweep and fireplace inspection. They were good. They were only here for a half hour. I would give them an A.
It was great. They were on time. The two guys were very courteous and explained what they were doing. They were very helpful. They were cleaning the chimney. I would give them an A.

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