Trouble Spots and Repairs To be Aware Of

Stains. Basic spots will often be removed during the normal carpet cleaning process. However, before any work begins, point out all known stains to the technician. Education is key to successful stain removal. Different stains require different cleaning processes and products. Many special stain-removing products are on the market; professional carpet and upholstery cleaners know which one(s) to use for which stains. Typical stains include rust, ink, urine,  children’s drink mix, and feces.

Resoiling. As some cleaning detergents and spotters dry, they become chemically sticky and may actually attract dirt. If these cleaning detergents or spotters are applied to the carpet during cleaning or stain removal and are not removed by rinsing, the carpet may quickly resoil.

Restretching. When an undamaged carpet is properly installed, it is stretched tightly and should remain flat and taut. Manufacturing problems, installation problems, or post-installation damage may cause a carpet to lose its stretch and develop bumps or wrinkles. If the carpet is delaminated or permanently damaged, restretching is not an option. However, in many cases, restretching permanently fixes the problem. Power stretchers are special devices with long poles that allow the technician to tightly stretch the carpet. Because power stretching delivers a better stretch than some other restretching methods, your technician should use it.

Spot dyeing. Spot dyeing is used when a carpet has lost color. By applying special dyes, a skilled technician can permanently change the color of a problem spot to closely match the color of the surrounding carpet. In many cases, the dyeing is so good that it is difficult to tell where the damage occurred.

Patching. Patching is an option for areas where carpet fibers are permanently damaged, such as where a hot iron accidentally melted the carpet. The technician cuts out the damaged portion of the carpet and replaces it with a piece of the same carpet, which is usually removed from a closet or other non-visible area. Depending on pile length, results vary.