2016 EBSCO Research Best Pick

UpFront Home Services

2nd year as a Best Pick

  • A-Rated
  • Verified General Liability

"If you're looking for a cleaning service you can trust, a company you can rely on, and a friendly experience without the sales games, call UpFront Home Services. We stand behind our name—it is our moral compass when servicing your home, and we have not lost our sense of pride in owning a business."

Joseph Pais | Owner

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    UpFront Home Services provides cleaning and stain removal for carpets, area rugs, and upholstery. The company also offers carpet stretching and repairs; pet deodorization; stain protection; caulking and regrouting services; and stone, tile, grout, and window cleaning. UpFront services both residential and commercial customers.
  • Minimum Job
    Jobs require a $99 minimum.
  • Warranty
    The company offers a seven-day recleaning warranty, a thirty-day warranty on stain removal, and a six-month warranty on stain protection.
  • Company History
    Armando Pais, a veteran, founded the family-owned-and-operated company in 2007. His son Joseph Pais, a graduate of Texas A&M University, runs UpFront Home Services.
  • Employee Information
    UpFront employees wear uniforms, drive marked vehicles, and undergo background checks and drug tests.

Select Quotes from Customer Interviews

A selection of 114 homeowner reviews:


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They were very good. I have no complaints.
He did some carpet cleaning. He was prompt, and his availability was good. A lot of times, you call people and you've got to work around their schedule, but he worked around our schedule, and he did a good job. He did a solid job.
They were real good. I was very happy with them, and they were a good company.
I've used them for a couple different things, and they're real good. I'm real happy with them. I'll use them again. They're great.
I was very satisfied with the work that they did. It was a whole-house carpet cleaning. He was very helpful even with other things around the house that needed to be fixed and stuff. They were very helpful with that, and they recommended other services.
The guy from UpFront was lovely. He was a real perfectionist, and he was on time. I couldn't find a fault with them. I've recommended them to a lot of people. They get an A, for sure.
UpFront Home Services cleaned a carpet, and they did a good job. I was able to schedule it really easily, and they were really good about coming exactly when they said they were coming. I would give them an A rating.
They were really easy to schedule, and they were friendly and quick. They did some rug, upholstery, and tile floor cleaning, and they did an excellent job—they earned an A.
Working with UpFront was a positive experience. They were there when they said they would be there, which was the nicest thing. They did carpet cleaning on the first and third floors, and it looked good. I would recommend them.
They pretty much did an excellent job all around. It was good, and the communication level was very good. They cleaned up after themselves. I would use them again, and I would recommend them to others and tell them that they were convenient. I didn't have to wait for a long period of time; they came out right away. They get an A+.

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