2016 EBSCO Research Best Pick

MasterClean Carpet Cleaners

2nd year as a Best Pick

  • A-Rated
  • Verified General Liability

"MasterClean has been serving Greater Houston and its surrounding areas since 1992, and we are proud of our outstanding quality, professionalism, and value. Ninety-five percent of our business is from word of mouth and repeat customers. We're the cleaners that come to you; we won't take you to the cleaners."

Janet Ferguson | President

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston

  • Services Offered
    MasterClean Carpet Cleaners specializes in cleaning carpets, Oriental rugs, upholstery, draperies, air ducts, and vehicle interiors for residential and commercial customers. The company also repairs carpets and performs pet odor removal treatments. MasterClean specializes in tile and grout cleaning and sealing and can change grout color.
  • Services Not Offered
    The company does not dye carpets.
  • Minimum Job
    All jobs require a $139.95 minimum.
  • Warranty
    MasterClean will reclean any problematic areas for any customer who calls within five days of the original cleaning.
  • Company History
    Founded in 1992, the local company is family owned and operated.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.

Select Quotes from Customer Interviews

A selection of 131 homeowner reviews:


Page 1 of 9

They were on time, they did their job, and they were in and out. I just didn't have any trouble with them. It was routine carpet cleaning. I will be honest—I didn't have any problem areas, nothing challenging. I would grade them an A+.
They did what they said they were going to do. They cleaned our carpet and couch. I've used them twice, and this last time I think it was just one room, a sofa, and a love seat. Their customer service was good. I would grade them an A+.
MasterClean did work for me. They were on time, and they did a good job. They cleaned some area rugs and the entire upstairs, which is carpeted. They were polite, and they did what they had to do. I would grade them an A, for excellent.
They cleaned our carpet. They were prompt, they did a good job, and the carpets were dry when they left. They did our master bedroom, living room, dining room, den, and the hallways. Their customer service was good. I would grade them an A+.
I liked that they were fast. They cleaned the upstairs of the house that I was getting ready to sell. It was good, and I chose them because they came as a recommendation. I would grade them an A+.
He was very professional, I told him what the problem was, he told me what he needed to do and then he did it—I liked the service and the end result. He cleaned my living room and my stairs. But the main thing I was concerned about was some black marks in my living room. So he said we had to use the organic chemical. It cost a little bit more, but he used it, it got the job done, and that was my main concern. That is why I chose them. I would grade them an A+.
That was on a rental home. They were a very good company, and I would grade them an A+.
I think we had our carpets cleaned about a year ago. I believe they were timely and pretty much did what they said they would do. They did the upstairs, a bedroom, and some spot cleaning. Their customer service was good. I would grade them an A+.
They did a good job, and they did it quickly. It was just a normal carpet cleaning, no deep cleaning—they did the bedroom. I would grade them an A+.
They looked at different things they could do, like carpet in the kitchen. I would grade them an A+.

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