2016 EBSCO Research Best Pick

Done Right Carpet & Tile

1st year as a Best Pick

  • A-Rated
  • Verified General Liability

"Our owners each have 20 years of experience, and we use technology that leaves nothing behind on your carpet. Our methods are safe, effective, and environmentally friendly. We offer soap-free, nontoxic cleaning that's fast drying, too."

Steve Hatcher | Owner

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    Done Right Carpet & Tile cleans carpets, upholstery, Oriental rugs, leather furniture, drapery, area rugs, tile, grout, and hardwood floors. The company also provides free estimates; carpet repair and stretching; carpet and fabric protection; water damage restoration; emergency services; stain and pet odor removal; "green" cleaning; stone polishing and restoring; and air duct cleaning.
  • Minimum Job
    Done Right Carpet & Tile requires a minimum job of $100.
  • Company History
    The local company serves both residential and commercial customers, and co-owners Steve Hatcher and Robert Strong each have over 20 years of industry experience.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks.

Select Quotes from Customer Interviews

A selection of 72 homeowner reviews:


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Done Right was fantastic. They were super nice and very professional. We had an issue once with the way that it dried in a couple of spots last time. They came back out and took care of that to make sure it was the best that it could possibly be. They did my couch. I used them to clean my carpet when I sold my previous home, and they were referred to me by a friend. I'll give them an A.
It was fine. They cleaned my grout and carpets, and they did a fantastic job. I'd give them an A—they did a great job.
Done Right's service was good. They were prompt and polite. The fellow that came out had been to the house before. He's clean and thorough. They did some carpet cleaning. Every time they've been out, they've done carpet. I chose them because I was dissatisfied with the previous company and decided to give these guys a shot. I'd give them an A and use them again for sure.
Done Right showed up on time and did the work. They did carpet cleaning work for me. They get an A.
They did carpet cleaning in my bedroom, and they did my area rug. They were quick, in and out, and showed up on time. Getting it done was easy. We had a family friend that used to be in the carpet cleaning business. He'd stopped doing it, but he knew the guy that owned Done Right, so he referred me over to them. He said he knew they would do a good job. I'd give them an A.
They've come out and cleaned my carpet several times. They did a great job. They didn't leave a huge mess, cleaned up, and were very professional. They've cleaned my tile as well. I'd call them an A-grade company.
I liked that the guy was very polite and considerate. He seemed to be very confident in what he was saying, and they did a good job. Done Right cleaned the carpet for me. It's a big room—a living room and sitting room area. We called him out maybe a year or two before that to clean out our duct system. He was working for his brother or another company, but he said he was going out on his own, and he did such a great job for us then that we held onto his card. When it was time to get the carpet cleaned, I just gave him a call. I'll give him an A.
We got our carpet cleaned a few years ago by Done Right. They cleaned my carpet in the living room. I'd rate them A.
It was a general carpet cleaning. It was normal. I first heard about the company through friends. I'd give them an A grade.
They just cleaned the carpets. They were quick and efficient. We heard about the company from a friend. They get an A from me.

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