2016 EBSCO Research Best Pick

Carpet Touch

1st year as a Best Pick

  • A-Rated
  • Verified General Liability

"Carpet Touch is dedicated to being the company you recommend to your friends and family for a 100 percent all-natural cleaning for all of your home's surfaces."

Bryan Dillard | General Manager

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    Carpet Touch cleans carpets, area rugs, Oriental rugs, upholstery, tile, grout, hardwood, leather furniture, drapery, and air ducts for residential and commercial customers. The company also offers pet odor removal, "green" cleaning, carpet repair and stretching, carpet and fabric protection, stain removal, water damage restoration, and emergency services.
  • Minimum Job
    A $99 minimum is required.
  • Warranty
    Carpet Touch provides a 30-day warranty on cleaning and a 1-year warranty on stretching.
  • Company History
    The local company has been serving the Houston area since 1994.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Product Information
    Carpet Touch states that it uses all-natural products for carpet cleaning, protection, and stain removal.

Select Quotes from Customer Interviews

A selection of 57 homeowner reviews:


Page 1 of 3

The guys were courteous and did their jobs. They did the upstairs and the stairwell. One of my previous customers had used them, and I met them at the house we were selling, so I got them from there because they did a good job. I have recommended them. They were good—the best I've had.
Those guys did a great job. It was fine. They just came in, did a good job, and then left. I've had people come in and damage the walls and baseboards before. I told them about that, and they were real careful not to do it. They did most of the house. I've had them do it a few times. One time, I had them stretch the carpet. This wasn't the last time, but they did an excellent job when they did that. I would recommend them to family and friends as well.
They were good. I did a carpet service in my house back in September. It might have been Carpet Touch. I got a new carpet. Everything was perfect. I chose them because they were the ones available to me. I'd give them an excellent grade.
They were OK. They did the carpets. I would say they deserve probably an A+.
They were the carpet installers. They did a fine job. I purchased carpet at some place, and they selected the contractor. I'd give Carpet Touch an A+—no issues.
They did carpet stretching upstairs. It was getting ripples in it from the humidity, so they had to stretch it out and cut the excess away. They were recommended by a neighbor. They're an A.
They did a good job. They were professional, they showed up on time, and the carpet was done. They need to come back out because I've got another little area I need to get done, but it was fine. They did carpet repair. I'd used them before.
It was good. My wife was there when they came out. As far as I know, she said everything went great.
They did what they came to do. It was carpet. My husband is the one that actually dealt with them, but they did a good job.
I've used them two or three times. They say they don't use a lot of chemicals, and I have kids, so that's good. I have babies that were crawling at the time, so that was appealing, and I could pretty much schedule them right away within the next day or two, so they came fast and did the services. I would recommend them. They come out without a problem. They deserve an A.

Page 1 of 3