2016 EBSCO Research Best Pick

American Carpet & Restoration Cleaning (ACRC)

6th year as a Best Pick

  • A-Rated
  • Verified General Liability
  • Verified Workers' Comp

"Everything we do is driven toward client satisfaction and superb cleaning. Our friendly technicians exceed expectations and provide the very best customer service and fair prices in the Chicago area. We are considerate of your time and possessions. We strive to earn and maintain our clients' trust, repeat business, and pride in referring us."

John Vito | President

Areas Served:

Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

  • Services Offered
    ACRC offers carpet (including wool), furniture, floor tile and grout, and "green" cleaning as well as light water restoration.
  • Warranty
    The company guarantees that its custom Stain Cleaning Process works to ensure spot removal and carpet renewal.
  • Awards & Certifications
    ACRC is a member of the Carpet & Rug Cleaners Institute of Illinois.
  • Employee Information
    The company states that it only hires employees who meet the company's professional qualifications. These employees include Chris Pitman; Josh Santiago, an Iraq War veteran who is certified by the EPA; Vinnie Merced, who is certified by the IICRC; Joe Wirtanen, who has 29 years of experience, all with ACRC; and Edwin Rosario, who has 14 years of experience in the cleaning industry. Technicians attend Jon-Don cleaning skills seminars and certification courses with the IICRC.

Select Quotes from Customer Interviews

A selection of 159 homeowner reviews:


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They're excellent. They did carpet cleaning. They're just very reliable, and they clean better than anyone else. I've used many carpet cleaners, and ACRC does the best job. I've been using them for years and years and years—I can't even say how many years I've used them. They're an A grade.
It's a very good company. They were very thorough, and they just do a really good job. They did our family room and stairway. I found out about them through a friend. They're excellent.
They were on time, they were friendly, and they worked hard. They were fast and completed the job. I believe they cleaned our carpeting and our furniture. I would give them an A. My couches look brand-new.
I'm very happy with ACRC. They've done carpet cleaning and tile cleaning, and they've always done a good job. I would say they get an A for their excellent work.
The performance and the overall experience were both good. They cleaned my carpet. I found them in Best Pick Reports.
They steam cleaned a bunch of our rugs. They seemed to know what they were doing and what they couldn't do, and that was good. I'll give ACRC an A.
They were very thorough. They cleaned a couple of spots in areas that I didn't even ask them to clean, but they did it just because they were there. They were on time, they were very polite, and they were very thorough. I had two rooms. We had some water damage in one of the rooms, so they came out and cleaned and treated that carpet, and then they cleaned another carpet in another room. I would give them an A. I'm thinking of calling them again in the fall.
They're on time, they're neat, and they're tidy, so those are good pluses. They cleaned the carpet in a couple of places. I found out about ACRC from my sister. She likes them, so she referred me to them. This was the second time I used them. I'll give them an A.
They were fine—they did a great job. The staff was friendly, and they were OK. They just did carpet cleaning. An A grade is fine for them.
ACRC was fine; I use them all the time. They cleaned the carpet in my family room and living room. They're an A grade.

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