Washing Machine Issues

Spin cycle does not work.  For safety reasons, the machine will not enter the spin cycle with the lid up. Occasionally, the lid detection switch will break, causing the machine to act as if the lid is up when the lid is actually down. Often, these switches can be easily repaired.

Leaks.  Leaks do not go away by themselves. Instead, leaks usually get worse over time and, if ignored, can harm other parts of the machine and your floor.

No button depressed.  If your machine has a series of cycle control buttons, only one button should be depressed at a time. When multiple buttons are depressed at once, the machine does not run. Before calling for service, try changing the cycle setting by fully depressing a different button.

Overloaded machine.  Overloading a washing machine causes excess wear on bearings, belts, and other components.

Oversoaping.  Too much soap will not clean the clothes any better than the recommended amount. Lift the lid near the end of the agitating (wash) cycle. If you have a couple of inches of soapsuds on top of the water, use less soap.

Vibrating noise.  Check to see if the machine is level by adjusting the machine’s leveling feet. Be sure the locking nut is tightened against the washer base; this maintains the adjustment. Leveling feet are devices located underneath the machine that rotate clockwise and counterclockwise to shorten or lengthen the legs of the washer.

Thumping.  A thumping noise when your washer is running is commonly caused by clothing that has shifted during the cycle. Open the lid and readjust the clothing, evenly distributing it within the tub.

Spin cycle noise.  Rumbling, noisy spin cycles may be indicative of drum bearing or transmission failure.