Air Conditioning & Heating
2013 EBSCO Research Best Pick
703-651-1453

CroppMetcalfe

3rd year as an EBSCO Research Best Pick™

“CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 20 years. We set the standard others strive to reach.”

Tim Cropp | President

Areas Served:

Prince William, Fairfax County, Loudoun County, Arlington County

  • Services Offered
    CroppMetcalfe offers the sale, service, and installation of air conditioners, heat pumps, furnaces, air cleaners, boilers, humidifiers, and other home comfort products. The company specializes in preferred service policies for both residential and commercial customers.
  • Awards & Certifications
    CroppMetcalfe is a winner of multiple Carrier President’s Awards and was recognized as the 2011 Residential Contractor of the Year by the Air Conditioning Contractors of America (ACCA).
  • Company History
    CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-owned company ever since. The company has three locations throughout the Washington, DC area.
  • Employee Information
    According to the company, all technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.

Select Quotes from Customer Interviews

A selection from more than 700 homeowner reviews:

We’ve used CroppMetcalfe for 20 years. They put in our furnace, and we’ve had them over every year to service our units. They’re just fabulous. I can’t say enough good things about them, and that’s why we’ve kept using them. The people are always very nice and friendly. They’re just great to work with. I would give CroppMetcalfe an A+.

CroppMetcalfe does our heating and air conditioning. The technicians they send are always superior—they know what they’re doing. Anytime I’ve needed something replaced or updated, it’s always done perfectly.

I had a positive experience with CroppMetcalfe. They were extremely professional and knowledgeable. CroppMetcalfe’s technicians are neat, organized, and courteous. I am satisfied every time they’ve come to my home. They’ve made me absolutely happy—A+.

I use CroppMetcalfe, and I’ve been very pleased with them. Within the past three or five years, they’ve installed a whole new system for me, and they do the six-month maintenance, and it’s been excellent. I would recommend them to others.

CroppMetcalfe works on our heating and air. They’ve done well. I’ve used them for about 15 years.

We love them. They resolved a problem that we have had in our house from the beginning. The house is 30 years old, and the compressor in the heat pump kept blowing out. Every time we got it replaced, the idiots before just stuck in the same size. Finally, I called CroppMetcalfe. They sent an engineer out who figured out why. He answered the question we had. They rectified that, and we’ve been with them ever since.

We’ve been happy with the service and with their program. We have the winter/summer insurance plan—it’s one of their plans where there are discounts for service. They’ve been reliable.

They’re a great company to work with. They’ve never sent anything but qualified technicians to the house. They’ve been servicing our units now for close to 20 years, 16 in the home that we’re in now. We had a builder grade furnace and air conditioner that they kept going for probably 14 years. I’ve heard that builder grade furnaces and air conditioners typically die after 10 or so years.

These guys do a super job. They always send somebody who knows what they’re doing. They recommend standard maintenance when it needs maintenance, and we really don’t have any problems.

We use CroppMetcalfe for heating and air. We have a contract with them. We're very happy with their services.