2016 EBSCO Research Best Pick

ONE HOUR Air Conditioning & Heating

6th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"Our goal is total customer satisfaction. Satisfied customers are the lifeblood of our business, so we're committed to providing quality service. Our team is focused on your needs and best interests—we want you to be a fan of our work. If your system is down, we'll make every reasonable effort to get it operating again the same day."

Bill Fortner | Vice President

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    One Hour Air Conditioning & Heating repairs, maintains, and replaces HVAC equipment. The company also provides indoor air quality work and duct cleaning services. Members of One Hour Home Comfort Collection receive maintenance twice per year and discounts on service and repairs.
  • Warranty
    All repairs and replacements come with a two-year parts-and-labor warranty. If the repair or replacement fails within the first two years, One Hour will repair it at no charge. One Hour offers extended parts-and-labor warranties on replacements completed by the company.
  • Organizations
    One Hour is a member of the Air Conditioning Contractors of America.
  • Employee Information
    Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
  • Licenses

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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I've used One Hour Air Conditioning & Heating, and they've been good. They come when they say will and do maintenance. It's been satisfactory. I've used them for years. They're excellent with no complaints. They get an A.
They checked out a condenser problem on the A/C unit. They had excellent customer service, they were on time, and they showed up when they guaranteed they would—all good points. I'd give them an A.
We got an air conditioner from them, and they were fine. I had to call them out because of a problem that we had. As far as customer service goes, I love them. For the work, I'd give them an A.
They replaced a component in the A/C unit. It was quick and simple. The guys were professional, and it was good. They're excellent.
One Hour was able to fix the problem that day and in a timely manner. They got the system working again. They added something to make it not stop again if whatever was wrong went out again. I'd give them an A.
They were perfect across the board. I'd give them an A.
I've been using One Hour for probably 17 years. We use the same service guy every time. They do repair work, and then they do the annual checkup. I think we had an A/C issue in our old house, and they came out when they were a different name. I'd give them an A+.
They did a thorough job, and I liked the representative that was there at the house. They did maintenance, and then they did a whole new air conditioning unit. Their customer service was good probably because of their representatives. I'd give One Hour an A+.
We used them for, like, 18 years. I used them when they were a different name. I liked their promptness and the friendliness of the technician. They were always there when they said they'd be. With our air conditioners, they always came promptly—in the middle of the summer in Houston when it's 100 degrees, you need your air conditioner. They were always really good to get out there the day it broke or the next day. They do the service for me. The people we bought our house from had used One Hour and gave us their number, and we just continued to use them. They're A+.
They installed a new A/C and heating system on our third floor. They did a great job—they were clean, and efficient, and they worked well. The inspector came out and said it was exemplary. We've been using them for years at our other house. I'd say they're an A+.

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