2016 EBSCO Research Best Pick

Absolute Comfort Air Conditioning & Heating, Inc.

3rd year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"We've served the Houston area for over 30 years, and we take pride in our installations and service. Our technicians are kept up-to-date on current technology, and before each truck leaves, we confirm it has the tools needed to keep your HVAC system running efficiently. That's how we deliver what it says in our name: 'Absolute Comfort.'"

Mark Shelton | President

Areas Served:

West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

  • Services Offered
    Absolute Comfort services and installs any type of HVAC system or equipment, such as humidity control and air filtration systems. The company performs air balancing, duct installation and repair, A/C energy audits, and carbon monoxide testing.
  • Warranty
    All repairs come with a one-year parts-and-labor warranty.
  • Awards & Certifications
    The company is an American Standard Customer Care Dealer.
  • Additional Information
    Absolute Comfort's 19-point preventative maintenance checkup is designed to prolong HVAC system life. The company states that its service trucks are fully stocked, enabling technicians to complete most repairs on the spot.
  • Licenses

Select Quotes from Customer Interviews

A selection of 208 homeowner reviews:


Page 1 of 9

I like the people and the service, and they worked with me to get the price down the best they could. They were prompt in getting here, they had all of their equipment, and they went over some things that they should've charged me for, but they didn't. They were teaching me what I need to watch for. I've used them for the last four years. They've done maintenance, and twice I had a malfunction—once in the air conditioning, and once in the heater. They came out, found the problem, and replaced the items. One of them was a circuit board that was kind of fried. Their customer service is very good—that's why I go to them and not other people. It was a recommendation by my oldest daughter, and she had used them to replace the air conditioning and heater in her house. They did an excellent job, so I thought I'd try them. They knew who my daughter was, so they came out, did the work, and I was very satisfied. I would give them an A.
They generally service my furnace and air conditioner. I like the convenience. They show up on time, and they do pretty good work. They do maintenance repairs. Their customer service is very good. They always call and set up the appointment, so they're pretty punctual. I'll give them an excellent.
They're always helpful and interested in how the system's working. It's suspect when people say that you need a new system, or you need to fix this and that. A lot of times, they just come in and say everything's running smoothly. They come in and do checks for me, and they don't try to find something to fix. They just check it out once a year, like when the heater's coming on. Their customer service is good, so I'm satisfied. They stay on top of things—they don't forget to call you when they're supposed to or anything like that. They do A work.
They took care of the problem, and we were very happy. We were having a problem with the heater cutting off, and one company told us we needed to get a new furnace. They came out and said there was just a wiring problem that they sorted out. They fixed it for a whole lot less than a new furnace. Their customer service was very good. They were prompt, they showed up when they said they were going to show up, and the whole experience was very pleasant. I'd rate them an A.
They were here on time, they found the problem, and they had it done within 30 minutes. It was a repair for a system that was not working right. Their customer service was good. They did what I expected—came on out and got it done. They had installed the original system, so they were doing a warranty-type repair.
It was fine. He was prompt, on time, and didn't try to sell me things I didn't need. He was just very congenial. They came out for maintenance, just an annual checkup. Their customer service was very good. They were running a special for both of our units. They had done work for us in the past. I'd give them an A. I really liked the technician they sent out.
The last time I had somebody out with the air conditioning was Absolute Comfort. They were there on time. As far as I can tell, they did what they were supposed to do. There was trouble with the air, and he just had to change out a tube or little part. They just came out, checked the air conditioning system, and made sure that everything was still running smoothly. Their customer service was good.
The technician was knowledgeable, friendly, and was there on time. It was just maintenance. Their customer service was good. They explained everything they were going to do and then did it. I went with them because they'd installed my A/C.
The technician was friendly and fixed the problem. He changed the capacitor on the unit because it burned out. Their customer service was fine. I've used them for a while. I bought the unit from them, and the unit is under warranty, so I just used them. They're an A.
I had a positive experience. It was great.

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