2016 EBSCO Research Best Pick

Crawford Services, Inc.

5th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability

"Crawford Services is large enough to handle any of your technical needs, but small enough to know you personally. We'll treat your home like our own, and we'll work hard to ensure your air conditioning and heating service experience is simply the best customer service experience you ever have. In short, consider it done."

Brad Crawford | Owner

Areas Served:

Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village

  • Services Offered
    Crawford Services offers repairs, installations, maintenance, service, and tune-ups for residential and commercial HVAC systems. The company provides engineering design, installation, and repairs for geothermal, solar, VRF, and chilled water HVAC systems.
  • Specializations
    Crawford employs engineers who design and fabricate HVAC equipment and ductwork.
  • Warranty
    The company offers a one-year repair warranty with an energy savings agreement and a parts-and-labor warranty ranging from five years to the life of the unit.
  • Employee Information
    Technicians are directly employed, wear uniforms and ID badges, and must pass background checks. Employees are factory-certified to work on Lennox equipment.
  • Additional Information
    Crawford Services provides 24/7 live customer service and up-front, guaranteed repair pricing information.
  • Licenses

Select Quotes from Customer Interviews

A selection of 210 homeowner reviews:


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They put in a new air conditioning unit and also a heating unit. They were very on time and got to me immediately when I needed them—when it was hot, and I didn't have air conditioning. They provided a window unit until they got the other unit going, and they were just very helpful. They were very good and very responsible, and that's why I went with them. I'd rate them as an A+—the best.
I had some work done. It was a routine checkup as part of a service contract. They installed the unit. I've been with them for a long time. Everything's fine, and everything's worked out well. They're excellent. I'd give them an A+.
They're very professional, and they do a good job. The city inspector came over, and his comment to me was that this was probably the best insulation job he'd ever seen. I had a heating and air conditioning system and duct work removed and all new duct work and a heating and air conditioning system installed. They did what they said they were going to do, so everything was good. I got quotes from him and other guys, and I thought they were a better option for me. I'd say they did an A+ job.
I had a very positive experience with Crawford Services. They're a wonderful company, and I've had great experiences with them. I've been with them for 20 years. They're an A+ company.
I had been dealing with them for a long time—since before they were Crawford Services. My service person continues to be the same one that I am accustomed to using twice a year, so for me, the only thing that changed was the name. The level of service remains the same. Other than the general maintenance, they put a furnace in for me. They were very efficient and very knowledgeable, and they were in and out in a pretty good amount of time. Since I never give the highest grade, I'd probably give them an A.
Crawford Services is a very good company, and everybody on the team did a good job. They did a new air conditioning unit. Everybody was good, and I even told their president to tell them that.They impressed us from the sales to the installation. They were excellent.
They were efficient, good, and clean. They knew what they were doing, and they were very professional. I got a new air conditioner. They just went out of their way to make sure everything was working efficiently. It was a recommendation, and we learned good things about them. I would say they earned an A+ grade.
They came on time, they did their work, and they were very polite. Everything was very satisfactory. I had a lot of different work done. They were very careful. They were blowing out the vents, and it was very clean. I would use them every time. They're definitely an A.
They were efficient and on time, they gave me several options for what I needed to do, and they performed the work very well. I had both the inside and the outside A/C units replaced. They were friendly, and I enjoyed them being here. I have worked with them for years, so I had a relationship with them.
Crawford Services was very easy to work with. I got a new air conditioner. They were polite, on time, and very good. I liked them better because they seemed more honest.

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