2016 EBSCO Research Best Pick

Estes Services

4th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We'll always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services and installations.

Tommy Estes | President

Areas Served:

North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta, Clayton & Henry County, Coweta, Fayette & South Fulton County

  • Services Offered
    Estes Services provides residential and commercial customers with preventive maintenance, repair, and replacement of heating and air conditioning systems. The company also performs duct cleaning, electrical, plumbing, and insulation work.
  • Warranty
    Estes Services offers a variety of warranties to cover parts and labor and honors all manufacturers' warranties.
  • Awards & Certifications
    Estes Services is a three-time winner of Carrier President's Award, a past winner of Contracting Business magazine's Residential Contractor of the Year award, and a NATE Quality Circle Contractor.
  • Organizations
    The company is a member of Air Conditioning Contractors of America (ACCA) and the Conditioned Air Association of Georgia (CAAG).
  • Product Information
    Estes is a Carrier Factory Authorized Dealer that specializes in products by Carrier but installs and services all major HVAC brands.
  • Licenses

Select Quotes from Customer Interviews

A selection of 700+ homeowner reviews:


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They're responsive, and they do what they say they are going to do. They've done a lot of stuff for us. We have a maintenance contract with them, so that's why they were here the last time. The job was for heating and air conditioning. They answer the phone, and that's the best thing I like about their customer service. I would grade them as an A. I called a bunch of places, and Estes came to be the best one.
It was great. I thought they were pretty honest, quick, and timely, which was the key because I was at work. They told me to be home in 30 minutes, and they were there—I wasn't sitting at home and waiting during the week, on a workday. That was a plus. I don't really know about air conditioners; I had just purchased one, so it was kind of nice to have him walk me through what was wrong and what to check for in the future. I would give them an A, and I would definitely recommend them.
I liked that he was professional and quick and that he explained everything. They looked at my air conditioning unit. The best part that I liked about their air conditioning service is that they explained everything that was going on. I'd rate the company as an A.
Estes came out to service the air conditioner. They know what they are talking about. They get an A.
It was fantastic. They did heating and air repair. The guy showed up on time, did what he was supposed to do quickly, and professionally explained everything. Somebody at work recommended them, and that's why I chose them. I would recommend Estes—they're an A.
We were happy with the work they did for us. They fixed a furnace and installed a new water heater. We chose them because they had a very good reputation—A+.
They were on time and professional, and they got their work done. We needed some work done on our air conditioning. I would give them an A grade.
I liked their efficiency. They came when they said they would come, and they were prompt; in fact, they arrived a little early. They did the work in a timely manner, and I'm satisfied with the outcome of it. The bearings were out in the A/C system, so they replaced where the bearings were. The technician noticed that the thermostat wasn't working, so he fixed the thermostat also. They would get an A+ on this for sure.
Estes does heating and air work for me. Everything that is done when the people come in is very professional. They get in, they take care of it, I sign the paper, and that's it—it's real simple. This way, I can keep my heating and air in good working condition. I would give them an A+.
We've used Estes for heating and air service before, and we were pleased with that. Recently, they did drywalling and electrical work, and they had a plumber here for the wet bar. Their customer service was very good, and we were very pleased with their work. We chose them because we knew their heating and air work was good, so we just assumed they were good in other areas. I would grade them as an A.

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