2016 EBSCO Research Best Pick

Central Heating & Air

19th year as a Best Pick

  • A-Rated
  • Verified License(s)
  • Verified General Liability
  • Verified Workers' Comp

We have customers that were with us when my father began the business in 1947. As a company recognized for its training excellence, Central's technicians have the knowledge and resources to serve our customers' needs. We stand behind every job, no matter how large or small, with a 100 percent satisfaction guarantee.

Jim Woolley, Jr. | Owner

Areas Served:

Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta, North Atlanta

  • Services Offered
    Central offers repair services, energy-efficient equipment installations, service agreements, energy audits, and home performance testing and solutions. Central is a Carrier Factory Authorized Dealer and services all brands.
  • Warranty
    Central offers extensive warranties and a 100 percent satisfaction money-back guarantee.
  • Awards & Certifications
    The company is a 2007 Carrier President's Award winner that employs technicians certified by the North American Technician Excellence (NATE), the National Comfort Institute (NCI), and the Building Performance Institute (BPI).
  • Organizations
    Manager Keith MacKinnon serves on the advisory board of Gwinnett Technical College.
  • Company History
    Jim Woolley is Central's second-generation, hands-on owner. His management team includes Chuck Genoar, Keith MacKinnon, and Jorge Gonzalez.
  • Licenses

Select Quotes from Customer Interviews

A selection of 352 homeowner reviews:


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We've been using Central Heating & Air for several years, and they've been very good. A few years back, we had to use their emergency service in the middle of the night, and they performed very well on that. We have a humidifier that is attached to the furnace. It's a little bit tricky, and not all their people understand this particular kind of old piece of equipment. We found one that did, and I said, 'Hey, this is the man I want to come out from now on to work on this thing,' and they said, 'No problem.' That individual comes out here and does it, and when they call up to schedule it, they tell me who's coming out to do the work. I wouldn't have any reason not to give them an A+.
For heating and air, we've used Central. We've been using them for 15 or 20 years. They get an A+ rating.
I use Central. They just do regular maintenance, and when I had to have my air conditioning unit's compressor replaced, they took care of that as well. They're conscientious, they do what I ask, and they come when they're supposed to come, so I would give them an A.
They're decent people. They seem honest, and they're responsive, so they're pretty much all I could ask for. They do semiannual checks. I'd probably give them an A.
We use Central Heating & Air, and they do a good job for us. They come out and do maintenance on our systems, check for dirty filters, and make sure that the system is in order. No issues—so far, so good. They get an A.
We use Central Heating & Air for our heating and air. We've used them since we moved in—about eight or nine months. We've only had them come out once, and it was a pretty good, quick, efficient service. I was installing a thermostat, and I blew a fuse, so they came out and fixed that. That's really the only interaction we've had with them. I'd give them an A.
I think Central is fantastic. I was referred to them by a neighbor who has used them for years and years. I had no heat in the middle of the winter, and the guy from Central Heating & Air took one look at it, connected the wires, and it worked. From then on, they have been fantastic—A+.
They replaced my entire system, and I thought they were excellent. I liked the knowledge of the people who came out. I would absolutely recommend them; I still have them do my service twice a year. I would give them an A.
They're golden. We've had them for quite a few years. They installed our units, and they maintain them. It's the same tech every time, and he goes above and beyond the checklist—A+.
We love Central Heating & Air. They've done everything. They're timely, and their technicians are professional. They get an A.

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